Identity Manager 8.0 - Configuration Guide

Displaying the Job Queue Sequence

To display the Job queue sequence

• Select View | DBQueue from the menu.

This queries the number of entries in the Job queue. The current value is represented by a number and inserted, at the same time, into a bar graph. The process step progress state is shown in different colors. The display is updated every 5 seconds.

The tooltip shows the timestamp and the number of process steps in the Job queue at this point.

Stopping the System (Emergency Stop)

In certain circumstances, situations can occur in the system that require processing by One Identity Manager Service and processing of tasks by the DBQueue Processor to be stopped. Changes in One Identity Manager can, for example, sometimes cause the system to become overloaded by making mass entries in the job queue or the DBQueue. To analyze this situation and to take the necessary steps to solve the problem where necessary, the system can be stopped in Job Queue Info and started again once the problem has been fixed.

To temporarily halt process handling of a single Job server

• Select the menu View | Server state from the menu and select the Job server.
• Select Process handling from the context menu.
• Use Start processing to continue processing the queue.

To stop processing entirely

• Select Help | Emergency stop.
• To stop DBQueue processing, click the DBQueue Processor button.

  From this point on no new calculations are carried out in the database.

  NOTE: After the problem has been fixed, the DBQueue Processor can be started again using the same button.

• Click the One Identity Manager Service button to stop collection of process steps for all One Identity Manager Services.

  Process steps that have already been collected are still processed but no new process step are sent to the services.

  NOTE: After the problem has been fixed, the service can be started again using the same button.

The following icons are displayed in the status bar of all administration tools to inform the user that DBQueue Processor processing and services have been stopped.

Table 354: Special Icon in the Status Bar for System Stop

Icon	Meaning
	The DBQueue Processor has been stopped.
	The server services have been stopped.

Error Messaging in the Error Message Window

Error messages are shown in a separate window in One Identity Manager tools. In addition, a more detailed description of the error is displayed.

Figure 61: Error Message Window

Configure the amount of information to be displayed using the options in the error message window.

To change options

• Open the configuration with the button and enable or disable the options you want.

Related Topics

• Enabling the Crash Recorder

Displaying Messages in the Error Log View

A program's error log, as in the Manager for example, collects all the messages, such as error messages and warnings, that have occurred since the program started. The error log is reinitialized when the program is restarted.

To display items from error log

1. In the Manager, go to View | Error log.
2. Enable the view in the error log toolbar.

Figure 62: Detailed information about a message

You can configure how the messages are displayed in the error log. To do this, switch the error log to advanced mode by clicking on the right of the column headers. Here you have the possibility to debug individual actions.

Figure 63: Simple Error Log (above) and Advanced Error Log (below)

Table 356: Meaning of Icons in the Error Log

Icon	Meaning
	Logs all critical error messages. (Severity level = Fatal)
	Logs all information. (Severity level = Info)
	Logs all warnings. (Severity level = Warning)
	Logs all error messages. (Severity level = error)
	Logs debugger output. This setting should only be used for testing. (Severity level = Debug)
	Logs highly detailed information. This setting should only be used for analysis purposes. The log file quickly becomes large and cumbersome. (Severity level = Trace)
	Adds a custom filter condition.
	Deletes filter condition.
	Searches for term.
	Searches next term.
	Marks all messages with a specific term.
Buffer size	Sets the message buffer size. The buffer's level is displayed next to the text box.
	Deletes the buffer contents.
	Stops logging.
	Starts logging.
	Saves log to file.
	Specifies which column are displayed in the error log.
	Copies selected messages to the clipboard.
	Opens the error log with a text editor.

The following information is displayed about a message. The range of information depends on the severity level of a message.

Related Topics

• Logging Messages using NLog