The One Identity Manager not only offers the possibility to map IT resources but also non-IT resources such as mobile telephones, desks, company cars and keys i.e, everything that is necessary to create an efficient working environment for an employee. You can assign resources directly to an employee or through classification into hierarchical roles in the One Identity Manager. Similarly, you can resources request for an employee through the IT Shop.
Resources are divided up from a functional point of view.
Type | Description | Table |
---|---|---|
Resources | Resources that an employee (workstation, device) may own just once.
The resources can be requested in the IT Shop just once. The resources are assigned to the employees after approval has been granted. They remain assigned until the request is canceled. You can request them again a later point. Examples: phones, company cars |
QERResource |
Multi-request resources | Resources that can be requested more than once in the IT Shop. Requests are automatically canceled once approved. The resources are not explicitly assigned to employees.
Example: consumables, like pens, printer paper |
QERReuse |
Multi-requestable/unsubscribable resources | Resources which an employee can request more than once in the IT Shop but must return them explicitly once they are no longer needed. The resources are assigned to the employees after approval has been granted. They remain assigned until the request is canceled.
Example: printer, monitor |
QERReuseUS |
The following users are used for user administration.
User | Task |
---|---|
Administrators for the IT Shop. |
Administrators must be assigned to the application role Request & Fulfillment | IT Shop | Administrators. Users with this application role:
|
One Identity Manager administrators |
|
The following basic data is required for managing resources.
You can use resource types to group resources.
After a resource has been assigned, further manual processing may be necessary. You can define processing statuses in the One Identity Manager that reflect the status of each manual processing step.
Extended properties are meta objects that cannot be mapped directly in the One Identity Manager, for example, operating codes, cost codes or cost accounting areas.
You can use resource types to group resources.
To define resource types
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Click in the result list toolbar.
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