Identity Manager 8.0 - Identity Management Base Module Administration Guide

Basics for Mapping Company Structures in One Identity Manager Managing Departments, Cost Centers and Locations Working with Dynamic Roles Employee Administration
One Identity Manager Users for Employee Administration Basic Configuration Data for Employees Entering Employee Master Data Employee's Central User Account Employee's Central Password Employee's Default Email Address Disabling and Deleting Employees Assigning Company Resources to Employees Origin of an Employee's Roles and Entitlements Analyzing Role Memberships and Employee Assignments Mapping Multiple Employee Identities Limited Access to One Identity Manager Additional Tasks for Managing Employees Determining an Employee‘s Language Determining an Employee‘s Working Hours Employee Reports
Managing Devices and Workdesks Managing Resources Set up Extended Properties Appendix: Configuration Parameters for Managing Departments, Cost Centers and Locations Appendix: Configuration Parameters for Managing Applications Appendix: Configuration Parameters for Managing Devices and Workdesks Appendix: Authentication Modules for Logging into the One Identity Manager

Processing status

Processing status

After a resource has been assigned, further manual processing may be necessary. You can define processing statuses in the One Identity Manager that reflect the status of each manual processing step.

NOTE: Manual post-processing of resource requests is not part of the standard One Identity Manager installation. Implement a custom solution for the required functionality.
Example

An employee requests a mobile phone through the IT Shop. This request is authorized by the person in charge of the employee’s cost center. The following steps could be necessary:

  1. Initiate phone request at the dealers
  2. Check delivery
  3. Activate the resource in asset accounting
  4. Deliver phone to employee

Once a processing step has been completed the processing status for the assigned resource should be updated. Employees can use this to keep up-to-date with the progress of their requests.

To edit processing statuses

  1. Select the category Entitlements | Basic configuration data | Processing status.
  2. Select a processing status in the result list. Select Change master data in the task view.

    - OR -

    Click in the result list toolbar.

  3. Edit the processing status's master data.
  4. Save the changes.

Enter the following properties for a processing status.

Table 71: General Master Data for a Processing Status
Property Description
Processing status Name of the processing status.
Success The processing status marks the success of the processing step.
Closed The processing status marks whether processing is complete.
Sort order Order in which processing status can be set.
Description Spare text box for additional explanation.

You can use user defined columns, for example, to link processing statuses to resources (Spare field No. 01 to spare field no. 10). To use the processing status in requests, specify Processing status on success and Processing status on error in the approval step.

Related Topics

Default Processing Status

Default Processing Status

The One Identity Manager provides the processing status by default. This processing status is used in IT Shop,in the approval steps of the default approval workflow.

To display the default processing status

  • Select the category Entitlements | Basic configuration data | Processing status | Predefined.

Editing Resources

Editing Resources

To edit resources

  1. Select the category Entitlements | Resources.
  2. Select the resource in the result list. Select Change master data in the task view.

    - OR -

    Click in the result list toolbar.

  3. Edit the resource's master data.
  4. Save the changes.
Detailed information about this topic

General Master Data for a Resource

Resource Master Data

Enter the following master data for a resource.

Table 72: Resource Master Data
Property Description
Resource Resource identifier.

Resource type

Resource type for grouping resources.

Service item

Service item through which you can request the resource in the IT Shop. Assign an existing service item or add a new one.

Required resource

Define the dependencies between resources. When this resource is requested or assigned, the required resource is automatically requested or assigned with it.

Risk index

Value for evaluating the risk of resource assignments to employees. Enter a value between 0 and 1. This property is only visible when the configuration parameter QER\CalculateRiskIndex is set.

IT Shop

Specifies whether the resource can be requested through the IT Shop. The resource can be ordered by an employee over the Web Portal and distributed using a defined approval process. The resource can still be directly assigned to employees and roles outside the IT Shop.

Only for use in IT Shop

Specifies whether the resource can only be requested through the IT Shop. The resource can be ordered by an employee over the Web Portal and distributed using a defined approval process. This means, the resource cannot be directly assigned to roles outside the IT Shop.

No inheritance on security risk

Resources marked with this option are not inherited by employee who are rated as a security risk.

Description Spare text box for additional explanation.
Automatic assignment to employees

Specifies whether the resource is assigned automatically to all internal employees. The resource is assigned to every employee not marked as external, on saving. New employees automatically obtain this resource as soon as they are added.

Disable this option to remove automatic assignment of the resource to all employees. The resource cannot be reassigned to employees from this point on. Existing resource assignments remain intact.

Spare fields no. 01.....spare field no. 10

Additional company specific information. Use the Designer to customize display names, formats and templates for the input fields.

Related Topics
  • Resource Types
  • One Identity Manager Risk Assessment Administration Guide
  • One Identity Manager IT Shop Administration Guide
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