After a resource has been assigned, further manual processing may be necessary. You can define processing statuses in the One Identity Manager that reflect the status of each manual processing step.
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NOTE: Manual post-processing of resource requests is not part of the standard One Identity Manager installation. Implement a custom solution for the required functionality. |
An employee requests a mobile phone through the IT Shop. This request is authorized by the person in charge of the employee’s cost center. The following steps could be necessary:
Once a processing step has been completed the processing status for the assigned resource should be updated. Employees can use this to keep up-to-date with the progress of their requests.
To edit processing statuses
- OR -
Click in the result list toolbar.
Enter the following properties for a processing status.
Property | Description |
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Processing status | Name of the processing status. |
Success | The processing status marks the success of the processing step. |
Closed | The processing status marks whether processing is complete. |
Sort order | Order in which processing status can be set. |
Description | Spare text box for additional explanation. |
You can use user defined columns, for example, to link processing statuses to resources (Spare field No. 01 to spare field no. 10). To use the processing status in requests, specify Processing status on success and Processing status on error in the approval step.
The One Identity Manager provides the processing status by default. This processing status is used
To display the default processing status
To edit resources
Select the resource in the result list. Select Change master data in the task view.
- OR -
Click in the result list toolbar.
Enter the following master data for a resource.
Property | Description |
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Resource | Resource identifier. |
Resource type |
Resource type for grouping |
Service item |
Service item through which you can request the |
Required resource |
Define the dependencies between |
Risk index |
Value for evaluating the risk of |
IT Shop |
Specifies whether the |
Only for use in IT Shop |
Specifies whether the |
No inheritance on security risk |
Resources marked with this option are not inherited by employee who are rated as a security risk. |
Description | Spare text box for additional explanation. |
Automatic assignment to employees |
Specifies whether the Disable this option to remove automatic assignment of the |
Spare fields no. 01.....spare field no. 10 |
Additional company specific information. Use the Designer to customize display names, formats and templates for the input fields. |
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