Chat now with support
Chat with Support

Identity Manager 8.0 - Installation Guide

About this Guide One Identity Manager Overview Installation Prerequisites Installing the One Identity Manager Installing and Configuring the One Identity Manager Service Updating the One Identity Manager Installing and Updating a One Identity Manager Application Server Installing, Configuring and Maintaining the Web Portal Installing the Operations Support Web Portal Installing and Updating the Manager Web Application Logging into One Identity Manager Tools Troubleshooting Appendix: One Identity Manager Authentication Modules Appendix: Creating a One Identity Manager Database for a Test or Development Environment from a Database Backup Appendix: Manager Web Application Extended Configuration Appendix: Machine Roles and Installation Packages Appendix: Settings for a New SQL Server Database

Runtime Monitoring

The One Identity Manager web application contains a runtime monitoring tool. This tool can access the web application through a special URL:



Access to this page is configured through the following settings in the web application's configuration file (web.config). The default setting only allows members of the administrator role to access the runtime monitor.

<?xml version="1.0"?>

<!-- Permission to use WebDesigner runtime monitor -->


<allow roles="BUILTIN\Administrators" />

<deny users="*" />


For more information about changing this setting, see the ASP.NET documentation.

Viewing Log Files and Exceptions

The Log files tab of the Runtime Monitor allows you to view log files generated by web applications. You can filter these file and search by strings. The log files are saved physically in the log directory, which is defined in the configuration (for example, "./Logs").

The Exceptions tab of the Runtime Monitor enables you to view the log messages relating to exceptions. These messages are collected by exception and sorted by frequency of occurrence. The first exception in the list is the most commonly occurring exception.

NOTE: The Web Installer writes important events to the Windows application log file. You can view this log file in the Windows Event Viewer if there are problems or errors during the Web Portal installation.

Using Automatic Updating for the Web Portal

Using Automatic Updating for the Web Portal

The One Identity Manager web application is integrated into automatic updating of One Identity Manager.

Important: A software update means the web application will be restarted. Automatic update of the web application contains the following steps:

  • The web application recognizes that a new software version is available in the database.
  • New files are copied from the database into temporary directories on the server.
  • The Updater.exe is started. It waits until the web application process is shutdown. (For more information about automatic shutdown, see the IIS documentation).
  • Updater.exe copies the files from the temporary directories into the web application directory.
Related Topics
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating