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Identity Manager 8.0 - IT Shop Administration Guide

Setting up an IT Shop Solution
One Identity Manager Users in the IT Shop Putting the IT Shop into Operation Requestable Products Preparing Products for Requesting Assigning and Removing Products Preparing the IT Shop for Multi-factor Authentication Assignment Requests and Delegating Creating IT Shop Requests from Existing User Accounts, Assignments and Role Memberships Adding Groups Automatically to the IT Shop
Approval Processes for IT Shop Requests
Editing Approval Policies Approval Workflows Determining Effective Approval Policies Selecting Responsible Approvers Request Risk Analysis Testing Requests for Rule Compliance Approving Requests from an Approver Automatic Request Approval Obtaining Other Information about Requests by an Approver Appointing Other Approvers Setting up an Approval Step Approvers cannot be Established Automatic Approval on Timeout Abort Request on Timeout Approval through Chief Approval Team Approving Requests with Terms of Use Using Default Approval Processes
Request Sequence Managing an IT Shop
IT Shop Base Data Setting up IT Shop Structures Setting Up a Customer Node Deleting IT Shop Structures Templates for Automatically Filling the IT Shop Creating Custom Mail Templates for Notifications request templates
Default Solution for Requesting System Entitlements Error Handling Appendix: Configuration Parameters for the IT Shop Appendix: Request Statuses Appendix: Example of Request Results

Additional Tasks for Approval Policies

Additional Tasks for Approval Policies

After you have entered the master data, you can apply different tasks to it. The task view contains different forms with which you can run the following tasks.

Add to IT Shop

Add to IT Shop

You can assign approval policies to shops, shopping centers or shelves. The approval policy is applied to the request from the respective IT Shop nodes if there are no approval policies assigned to child IT Shop nodes. For more information, see Determining Effective Approval Policies.

To assign an approval policy to shops, shopping centers or shelves

  1. Select the category IT Shop | Basic configuration data | Approval policies.
  2. Select the approval policy from the result list.
  3. Select Add to IT Shop in the task view.
  4. Assign the shops, shopping centers or shelves in Add assignments.

    - OR -

    Remove the shops, shopping centers or shelves in Remove assignments.

  5. Save the changes.

Validity Check

Validity Check

Once you have edited an approval policy you need to test it. This checks whether the approval steps can be used in the approval workflows in this combination. Non-valid approval steps are displayed in the error window.

To test an approval policy

  1. Select the category IT Shop | Basic configuration data | Approval policies.
  2. Select the approval policy in the result list.
  3. Select Validity check in the task view.

Editing Approval Workflows

You can edit approval workflows, which are assigned an approval policy here.

To edit approval workflow properties

  1. Select the category IT Shop | Basic configuration data | Approval policies.
  2. Select the approval policy from the result list.
  3. Select the task 1. Edit approval workflow.

    - OR -

    Select the task 2. Edit approval workflow.

    - OR -

    Select the task 3. Edit approval workflow.

    This opens the Workflow Editor.

Detailed information about this topic
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