One Identity Manager provides predefined standard reasons. These standard reasons are entered into the
To display predefined standard reasons
Depending on the company structure, you can optionally define shopping centers for your IT Shop solution where several shops can be bought together under one roof. Always add the shopping center to the top level of the IT Shop. Shopping centers may not be hierarchical.
Each shop contains a number of shelves that the customer can request products from. You can add a shop to the top level of the IT Shop or under a shopping center. Shops may not be hierarchical.
There are various products available for request on shelves. Shelves are set up under each shop.
|IMPORTANT: If a shop contains a large number of customer, the calculations in the IT Shop can cause a heavy load on the DBQueue Processor and therefore on the database server as well.
Structure the IT Shop such that no more than 30 000 customers can make requests in each shop! If necessary, set up your own shopping center with several shops and customer nodes.
To set up a shopping center, a shop or a shelf
Click in the result list toolbar.
Enter the following master data for a shopping center, a shop or a shelf:
|IT Shop Nodes||IT Shop structure name.|
|Internal name||Internal IT Shop structure name.|
|IT Shop information||Labels the type of IT Shop structure. The IT Shop structure is regulated by this data. Select "Shopping center", "Shop" or "Shelf" from the menu.
The menu is only displayed when a new IT Shop structure is added.
|Shelf template||You can use shelf templates to fill shops automatically. For more information, see Templates for Automatically Filling the IT Shop.
|Parent IT Shop node||
A parent IT Shop node is necessary for the hierarchical design of the IT Shop.
|Full name||Full name of the IT Shop structure.|
|Location||Assign a location. You can use this input when creating approval policies for making requests from this shopping center/shop/shelf.|
|Department||Assign a department. You can use this input when creating approval policies for making requests from this shopping center/shop/shelf.|
|Cost center||Assign a cost center. You can use this input when creating approval policies for making requests from this shopping center/shop/shelf.|
|Owner||Specify the employee responsible for the IT Shop structure. You can use this input when creating approval policies for making requests from this shopping center/shop/shelf.|
|Deputy||Specify a deputy owner. You can use this input when creating approval policies for making requests from this shopping center/shop/shelf.|
|Attestors||Applications role whose members are authorized to approve attestation cases for this IT Shop structure.
To create a new application role, click . Enter the application role name and assign a parent application role.For more information, see Attestors.
|Description||Spare text box for additional explanation.|
Certification status of the IT Shop structure. You can select the following certification statuses:
Additional company specific information. Use the Designer to customize display names, formats and templates for the input fields.