After you have entered the master data, you can apply different tasks to it. The task view contains different forms with which you can run the following tasks.
To obtain an overview of a shopping center
To obtain an overview of a shop
To obtain an overview of a shelf
You can assign approval policies to a shopping center, shops and shelves. These are applied to all request from this IT Shop structure if a child IT Shop structure or the requested service items are not assigned to approval policies. For more information, see Approval Processes for IT Shop Requests.The approval policy that takes effect on the IT Shop structure is shown in the overview.
To assign a IT Shop structure to an approval policy.
- OR -
Remove the approval policies in Remove assignments.
Assign a shelf those company resources that the shop customers are permitted request as products. These company resources are added as product nodes below the shelf. You can only select those company resources that are labeled with the option IT Shop and are assigned a service item.
To assign company resource, select one of the tasks in the task view. The tasks are only shown if the option Assignments permitted and Direct assignments permitted are set on the role class "IT Shop structure".
To assign company resources as products to a shelf
- OR -
Remove company resource in Remove assignments.
NOTE: It is possible to assign a service item to different company resources. If these company resources are assigned to one and the same shelf, the product cannot be uniquely identified. Then a randomly select product is given in the request.
If you groups several company resources under one service item, assign the company resources to different shelves. In the Web Portal, the requester can select from which shelf he wants to request the product.