Set up just one customer node for each shop to facilitate customer administration. Add the employees to this customer node that are permitted to request products from this shop.
|IMPORTANT: If a shop contains a large number of customer, the calculations in the IT Shop can cause a heavy load on the DBQueue Processor and therefore on the database server as well.
Ensure that no more than 30 000 employees are members in a customer node! If necessary, set up your own shopping center with several shops and customer nodes.
To set up a customer node
Click in the result list toolbar.
Enter the following master data for a customer node:
|IT Shop node||IT Shop structure name.|
|Internal name||Internal IT Shop structure name.|
|IT Shop information||Labels the IT Shop structure as customer node. Select "Customer" from the menu.
The menu is only displayed when a new IT Shop structure is added.
|Parent IT Shop node||
A parent IT Shop node is necessary for the hierarchical design of the IT Shop. Select the shop to which the customer node will be added. Only one customer node is allowed per shop.
|Full name||Full identifier of the customer node.|
|Description||Spare text box for additional explanation.|
Certification status of the customer node. You can select the following certification statuses:
|Dynamic roles not allowed||Specifies whether a dynamic role can be created for the customer node.|
Additional company specific information. Use the Designer to customize display names, formats and templates for the input fields.
After you have entered the master data, you can apply different tasks to it. The task view contains different forms with which you can run the following tasks.