The following general properties are displayed for a mail template:
|Mail template||Name of the mail template. This name will be used to display the mail templates in the administration tools and in the Web Portal. Translate the given text using the button.|
|Base object||Mail template base object. A base object only needs to be entered if the mail definition properties of the base object are referenced.
Use the base object PersonWantsOrg or PWOHelperPWO for notifications in the IT Shop.
|Report (parameter set)||Report, made available through the mail template.|
|Description||Mail template description. Translate the given text using the button.|
|Target format||Format in which to generate email notification. Permitted values are:
|Design type||Design in which to generate the email notification. Permitted values are:
|Importance||Importance for the email notification. Permitted values are "low", "normal" and "high".|
|Confidentiality||Confidentiality for the email notification. Permitted values are "normal", "personal", "private" and "confidential".|
|Can unsubscribe||Specifies whether the recipient can unsubscribe email notification. If this option is set, the emails can be unsubscribed through the Web Portal.|
|Disabled||Specifies whether this mail template is disabled.|
|Mail definitions||Unique name for the mail definition.|
|Language culture||Language which applies to the mail template.|
|Subject||Subject of the email message|
|Mail body||Content of the email message.|
Mail texts can be defined in these different languages in a mail template. This ensures that the language of the recipient is taken into account when the email is generated.
To create a new mail definition
All active language cultures are shown in the list.
To edit an existing mail definition
You can use all the properties of the object entered under Base object in the subject line and in the mail body. You can also use the object properties that are referenced by foreign key relation.
To access properties use dollar notation. For more information, see the One Identity Manager Configuration Guide.
An IT Shop requester should receive email notification about the status of the request.
|Subject||"$DisplayOrg[D]$" status change|
|Mail body||Dear $FK(UID_PersonOrdered).Salutation[D]$ $FK(UID_PersonOrdered).FirstName$ $FK(UID_PersonOrdered).LastName$,
The status was changed on the following request on $DateHead:Date$.
Requested by: $DisplayPersonInserted$
Current status of your request:
The generated email notification could look like the following, for example, once it has been formatted:
|Configuration parameter||Active Meaning|
|QER\WebPortal\BaseURL||Web Portal URL This address is used in mail templates to add hyperlinks to the Web Portal.|
You can insert hyperlinks to the Web Portal in the mail body. If the recipient clicks on the hyperlink in the email, the Web Portal is opened on that web page and further actions can be carried out. In the default version, this method is implemented
Prerequisites for using this method
<Server> = Server name
<App> = Web Portal installation directory path
To add a hyperlink to the Web Portal into the mail text