Several default functions are available to help you create hyperlinks. You can use these functions to directly insert a hyperlink in a mail body or into processes.
A function is referenced in the Address field when a hyperlink is inserted:
$Script(<Function>)$
Example:
$Script(VI_BuildITShopLink_Show_for_Requester)$
The script VI_BuildITShopLinks contains a collection of default functions for composing hyperlinks to directly grant or deny approval of IT Shop requests from email notifications.
Function | Usage |
---|---|
VI_BuildITShopLink_Show_for_Approver |
Opens the overview page for request approval in the Web Portal. |
VI_BuildITShopLink_Show_for_Requester |
Opens the overview page for requests in the Web Portal. |
VI_BuildITShopLink_Approve |
Approves a request and opens the approvals page in the Web Portal. |
VI_BuildITShopLink_Deny |
Denies a request and opens the approvals page in the Web Portal. |
VI_BuildITShopLink_Unsubscribe |
Opens the email notification configuration page in the Web Portal. This function is used in processes for unsubscribing email notifications. |
VI_BuildITShopLink_AnswerQuestion |
Opens the page for answering a question in the Web Portal. |
VI_BuildITShopLink_Reject |
Opens the page with denied requests in the Web Portal. |
VI_BuildAttestationLink_Pending |
Opens the page with pending requests in the Web Portal. |
VI_BuildITShopLink_Unsubscribe |
Creates the link for canceling email notification. |
Configure the email signature for mail templates using the following configuration parameter.
Configuration Parameter | Description |
---|---|
Common\MailNotification\Signature | Data for the signature in email automatically generated from mail templates. |
Common\MailNotification\Signature\Caption | Signature under the salutation. |
Common\MailNotification\Signature\Company | Company name. |
Common\MailNotification\Signature\Link | Link to company website. |
The script VI_GetRichMailSignature combines the components of an email signature according to the configuration parameters for use in mail templates.
Set up customized processes to send more email notifications within a request. For more detailed information, see the .One Identity Manager Configuration Guide
You can use following events for generating processes.
Event | Triggered by |
---|---|
DecisionRequired | Creating a new request. |
Remind | Sequence of reminder intervals. |
Configuration parameter | Meaning |
---|---|
QER\ITShop\ShoppingCartPattern | This configuration parameter specifies whether request templates can be used in the IT Shop. |
If you wish to request products in the Web Portal, select the products you want from a service catalog and place them in the cart. The products remain in the cart until you send the request. You can save all the products in your cart or just individual ones in a request template so that you can reuse the products in the cart for future requests. You can add or delete products to request templates at anytime.
To use a request template
Request templates can be created in the Web Portal and the Manager. In the following you will find out how to set up request templates with the Manager.
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