To edit a request template
- OR -
Click in the result list toolbar.
|QER\ITShop\ShoppingCartPattern\AutoQualified||This configuration parameter specifies whether public request templates are automatically labeled as "shared" or whether they have to be manually shared by a manager.|
Enter the following properties on the General tab:
|Request template||Name of the request template.|
|Name||A freely chosen additional name for the request template.|
|Short name||Short name for the request template.|
|Voucher number||A combination of any characters to uniquely identify the request template. If you leave this field empty, the One Identity Manager automatically allocates a number.|
|Owner||The employee that set up the template is automatically entered as the owner. This value can be changed at any time.|
|Description||Spare text box for additional explanation.|
|Public template||Specifies whether the request template is available to all One Identity Manager users.|
Specifies whether the request template is can be used by all One Identity Manager users. This option can only be changed in Manager through the user with the application role Request & Fulfillment | IT Shop | Administrators.
If the option Public template is not set on a shared template, the option Shared is also disabled.
Request templates can be automatically share once the option Public template has been set.
To automatically share request templates
Use the Cart items tab to assign the product.
To add a new request item to the request template
The data fields for entering properties are shown.
|Product||Products that can be requested with this request template. All service items are shown in the menu, whose products are assigned to at least one shelf in the IT Shop.
|Quantity||Number of products to request.
You need to customize your Web Portal in order to use these values. For more detailed information, see the .One Identity Manager Web Designer Reference Guide
|Additional request data||Additional information is required for the request.|
To delete a request template
|NOTE: Every owner can delete his own request templates in the Web Portal. One Identity Manager users with the application role Request & Fulfillment | IT Shop | Administrators can delete the request templates of all administrators.|