You can specify a validity period for a request or extend its validity period.
To specify the validity period for a product request
This opens a dialog box for the shopping cart.
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NOTE: If a there is already a date in Valid from, the validity period is determined as from this date and not from the approval date. The same applies for the Valid until date. An additional note is displayed in the detailed content view. If the request approval validity period has expired, an error message is displayed and the request is aborted. |
You can specify the priority of a request in a similar way to the validity period. There are four priority levels.
To specify the priority of requests
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NOTE: The Priority menu is enabled by default and can be applied. You can disable the Priority menu using a configuration parameter in the Web Designer. For more detailed information about enabling configuration parameters, see the One Identity Manager Web Designer Object Model Documentation. |
The following are available.
Priority |
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Default |
Low |
Medium |
High |
If your request could not be sent when you executed Submit, you can examine the reason for the failure in your shopping cart. The reasons are marked with the icon you know already, in the Status column. For more information, see Shopping Cart.
To view the reason for a failed request
Icons are displayed for the products in your shopping cart in the column Status, which already indicate which product in your request is causing the problem.
Required products are listed in the detailed content view. Required products are dependent products. The action to run or information about how to proceed with each item is displayed respectively. For example, if a required product has already been requested and it can only be requested once, it is not possible to request it again. If the missing required product is still in the request, the action is provided.
This information is displayed in a dialog box. You can see exactly where your request currently is and who the approver is on the Workflow tab.
The My Actions view is a submenu item of the Request menu. You can execute various actions, such as approve pending requests or handle request inquiries, depending on which entitlements you have been assigned. These actions can be called up over tiles.
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