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Identity Manager 8.0 - Web Portal User Guide

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Approving Active Directory Group Pending Requests

Approving Active Directory Group Pending Requests

You can enter additional actions for pending requests of an Active Directory group.

To make an approval decision about a new Active Directory group

  1. Open the menu Pending Requests and mark the Active Directory group request.
  2. Open the dialog window using Configure the new group in the detailed content view and enter the additional data for the new group.
    Table 31: Configure the new group
    Setting Description
    Name Unique name of the new Active Directory group.
    Container Selected container.
    Group type Selected group type.
  3. Save the changes.
  4. Perform one of the following tasks.
    1. Approve the request with and click Next.
    2. Deny the request with and click Next.
  5. Perform one of the following tasks.
    1. Enter a reason for your approval decision in Decision and click Save.
    2. Select a reason for your approval decision in Decision and click Save.

      The approval decision reason supports the audit trail.

    3. Enter the request's expiry date if necessary and click Save.

      NOTE: The expiry date setting is only available if the request is granted approval.

Detailed information about this topic

Approving New Managers Assignments

If a manager wishes to assign a new manager for their employee, they must first select a new manager in the employee's master data and select a deadline for the change-over. This triggers a New manager assignment request. For more information, see Assigning New Managers.

If you are selected as the new manager, you receive an approval request from the old manager. After you have accepted the change of manager, you automatically become the new manager on the given date.

You can already cancel entitlements assigned to the employee on the given date.

To make an approval decision about a new manager

  1. Open My Actions | Pending Requests and mark the product New manager assignment in the list of pending requests.

    NOTE: If the employee, for whom you will be manager on the given date after approval is granted, has already received requests or entitlements, you can cancel these on first day.

  2. Open the list of assigned entitlements using the link View user's entitlements and mark the entitlements you want to cancel.
  3. Perform one of the following tasks.
    1. Enable the option Delete on the effective date and click Save.
    2. Enable the option Cancel on the effective date and click Save.
  4. Perform one of the following tasks.
    1. Approve the request with and click Next.
    2. Deny the request with and click Next.

    The marked request is displayed in the Approvals view.

  5. Perform one of the following tasks.
    1. Enter a reason for your approval decision in Decision and click Save.
    2. Select a reason for your approval decision in Decision and click Save.

      The approval decision reason supports the audit trail.

    3. Enter the request's expiry date if necessary and click Save.

      NOTE: The expiry date setting is only available if the request is granted approval.

Detailed information about this topic

Asking for Help

Before you make a decision about an approval you can ask a user a question about this request.

To ask for help

  1. Open the menu Pending Requests and mark the request you want in the list of pending requests.
  2. Select Ask for help in the more menu in the detailed content view.
  3. Perform one of the following tasks.
    1. Select an employee from the list in the Submit an inquiry about this request dialog box.
    2. Use the extended search.
    3. Use a filter and then mark the item you want in the result list.
  4. Enter your query about the request in Submit an inquiry about this request and click Save.

    A message, saying that the inquiry was sent, is displayed in Pending Requests.

Deleting Questions

If your problem has become irrelevant, you can recall your question.

To delete an inquiry

  1. Select the request that you made the inquiry about and click Recall last question in the detailed content view.
  2. Enter a reason for recalling the inquiry in Recall last question and click OK.
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