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Identity Manager 8.0 - Web Portal User Guide

Getting Started Request Attestations Compliance Ownerships
My Responsibilities Delegation Ownerships Auditing Governance Administration
Related Applications Calls Settings... Discovering your Statistics on the Start Page

Revoking Hold-Status

Questions asked about a pending request that have been answered, are given hold status in the approval workflow.

To revoke hold status

  1. Mark the request you want to take off hold.
  2. Click Revoke hold status in the detailed content view.

    The request is taken off hold. This releases the request for approval and can also be edited by other approvers.

Rerouting Approval

This action is only available for requested products for which a special approval procedure is required. Employees authorized to make approvals can see this action and reroute an approval. For detailed information about approval procedures for IT Shop requests, see the One Identity Manager IT Shop Administration Guide.

To reroute an approval

  1. Open the menu Pending Requests and mark the request you want in the list of pending requests.
  2. Select Reroute approval from the more menu in the detailed content view.
  3. Select one of the single approval steps in the Reroute approval dialog bx and click Reroute approval.
  4. Enter a reason for rerouting in the text box and click Reroute approval.

Delegating Approval

Delegating an approval means you pass the decision making onto someone else. You, as authorized person, can recall this action in the approval history.

To delegate an approval

  1. Open the menu Pending Requests and mark the request you want in the list of pending requests.
  2. Select Reroute approval from the more menu in the detailed content view.

    This displays the view Select an employee who should approve instead.

  3. Perform one of the following tasks.
    1. Select an employee from the list in the Select an employee who should approve instead dialog box.
    2. Use the extended search.
    3. Use a filter and then mark the item you want in the result list.

    For more information, see Navigation and Handling.

  4. Enter a reason for the delegation in the text box and click Save.

    A message, saying that the delegation was sent, is displayed in Pending Requests.

Adding Approvers

By adding another approver, you share the approval of this request procedure with the other approver. You, as authorized person, can recall this action in the approval history.

To add more approvers to the request

  1. Open the menu Pending Requests and mark the request you want in the list of pending requests.
  2. Select Add approver from the more menu in the detailed content view.
  3. Perform one of the following tasks.
    1. Select in the Select additional approver an employee from the list.
    2. Use the extended search.
    3. Use a filter and then mark the item you want in the result list.
    4. Click on the filter icon in Display or another column to limit the search for the employee for your inquiry.

    For more information, see Navigation and Handling.

  4. Enter a reason for adding adding another approver in the dialog box and click Save.

    A message, saying that the additional approver was entered, is displayed in Pending Requests.

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