You can view pending requests in the Pending requests view. The list can be sorted in ascending or descending order. For more information, see Sorting.
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NOTE: The Priority menu is enabled by default and can be applied. You can disable the Priority menu using a configuration parameter in the Web Designer. For more detailed information about enabling configuration parameters, see the One Identity Manager Web Designer Object Model Documentation. |
As an approver of pending requests, you can edit the priority of certain request to influence their position in the sort order. This means, request with high priority are listed at the top if the list is sorted in descending order.
To change a request's priority
The following options are available:
Priority |
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Default |
Low |
Medium |
High |
As approver, you have the option to extend the validity period of a pending request for an limited period. This is necessary if no approval decision was made within the validity period. Extending the validity period prevents the request from expiring and having to make a new request.
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NOTE: You cannot edit the validity period of requests, which consist of multi-request (not unsubscribable) products.
To configure the validity period for request from multi-request products, you must set the corresponding configuration parameter in the Web Designer. For more detailed information about setting configuration parameter, see the One Identity Manager Web Designer Object Model Documentation. |
To edit a request's validity period
You can add additional items to pending request by going to the Request menu from here.
To add additional products to a request
If another employee requested a product for you, which requires the terms of use to be confirmed and possibly additional authorization, your approval decision for this request is required. If the requester has confirmed the terms of user for your request, you can view the request under Pending Requests. Terms of use can only be confirmed if a special approval workflow is explicitly set up for the requested product.
To confirm terms of use for your own requests as the recipient
In the detailed content view, you can see, amongst other things, information about approval decisions for requests and terms of use on the Workflow tab.
The Approvals view displays your approvals.
The approval decision reason supports the audit trail.
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NOTE: The expiry date setting is only available if the request is granted approval. |
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