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NOTE: You only see the menu IT Shop escalation approval if you are a fallback approver or member of the chief approval team. |
If the are requests pending and the approver responsible is not available for an extended period or has no access to Web Portal, then the fallback approver or member of the chief approval team must make an approval decision. For more detailed information about the chief approval team, see the One Identity Manager IT Shop Administration Guide.
As a fallback approver you can make approval decisions about escalated pending requests.
To make approval decisions about escalated pending requests
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IMPORTANT: The four-eye rule can be broken like this because chief approval team members can make approval decisions for |
The approval decision reason supports the audit trail.
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NOTE: The expiry setting is only available if the request is granted approval. |
You can cancel escalated requests in the IT Shop Escalation menu.
To cancel escalated pending requests
Attestations require a manager to verify data to ensure that it is compliant. For example, a manager may need to attest to the Active Directory groups to which each of his employees belong.
In the Attestation menu you can, as a Compliance & Security Officer or attestation manager, for example, edit existing or create new policies.
The following tables provide you with an overview of the menu items and actions that can be executed here.
Menu |
Menu item |
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Action |
Description |
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Attestation |
My |
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View your pending attestation cases and send |
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My Actions |
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Pending |
View all pending attestations you are permitted to approve and |
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Attestation |
View attestations granted or denied approval. |
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Attestation |
View posed |
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Attestation |
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Attestation Policy Runs |
View current predicted values for pending |
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Attestation |
View and edit existing |
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Auditing |
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View all |
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