Before you make an approval decision about a pending attestation you can ask a user a question about it.
To ask for help
A message, saying that the inquiry was sent, is displayed in the Pending Attestations view.
You will find the Attestation History menu over the My Actions menu. Attestation cases that you have granted or denied are displayed here. If you are an auditor or manager, you may be able to view attestations performed by other employees. Some functions have already been described with the My Attestation Status and Pending Attestations. You can find all the executable functions in the menu listed under "Detailed information about this topic".
To view attestation cases
In the detailed content view, you see detailed information about the attestation case on the tabs, Information, Workflow, Attestation policy and History.
NOTE: This function is only available if the module Identity Management Base Module or Attestation Module is installed.
You can query requests or attestation cases. The attestation inquiries are displayed in the menu Attestation Inquiries. You can see more information about the inquiry in the detailed content view. The page is empty if there are no inquiries.
To answer an approval inquiry
The answer is send on saving. Confirmation verification is displayed.
The view Attestation Policies is a submenu of the Attestation menu. You can execute various actions to do with the attestation policies you manage, depending on which entitlements you have been assigned. These actions can be called up over tiles.
Managers or others responsible for compliance can use attestation policies to run the following tasks.
Attestations start with attestation policies. You use these policies to specify which objects are designated for attestation and when and how often they are run.
You can get a high level overview of the attestations in your organization in the Attestation dashboard. For more information, see What Statistics are Available?.