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Identity Manager 8.0 - Web Portal User Guide

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Devices

You can view your devices in the Devices menu and assign new devices to yourself. If you have sufficient permissions, you can add new devices or make changes to the device assignments for your staff.

To open the "Devices" menu

  • Open the menu Responsibilities | My Responsibilities and click Devices.
Detailed information about this topic

Adding New Devices

You can assign devices to employee in the Devices menu.

To add a new device

  1. Open the menu, Devices and click Add new device.
  2. Set one of the following in Device type in the Add a new device view.
    1. Mobile phone
    2. Personal computer
    3. Tablet
  3. Assign the model you want in Device model and click Next.

    This opens the Add a new device view with more input fields. The type of data input required depends on the type of device. Enter the following data.

    Table 64: Device Master Data

    Setting

    Description

    Used by

    User for the device.

    The current user is selected by default.

    Use Change to select another user from the list. You can only select another user if you own the required permissions or you have your own staff.

    Device model

    Select a device model.

    You have already entered this in the 3rd step of these step-by-step instructions. Use Change to select another device model.

    Manufacturer

    Select a manufacturer.

    Use Assign to select a manufacturer from the list.

    Device ID

    Identifier for the device.

    Enter the device's identifier if you know it.

    Device status

    Select device status.

    Use Assign to select the device's status.

    Enabling

    Activation date.

    Enable the checkbox and enter the activation time and date.

    Deactivation

    Time and date to deactivate the device.

    Enable the checkbox and enter deactivation time and date.

    Asset number

    (* only shown if the configuration parameter Hardware\AssetAccounting is set.)

    Asset number input.

    Enter the asset number if you know it.

    Company owned

    (* only shown if the configuration parameter Hardware\AssetAccounting is set.)

    Checkbox to define the device as belonging to the company.

    Enable the checkbox to define the device as company property.

    Location description

    Location data.

    Enter the location where the device will be used.

    Serial number

    Serial number.

    Enter the device's serial number, if known.

    MAC address

    MAC address.

    Enter the device's MAC address.

    Storage capacity [GB] / RAM [MB]

    Storage capacity / RAM information.

    Enter the device's storage capacity / RAM.

    BIOS version

    BIOS version.

    Enter the BIOS version if this device is a PC.

    Operating system

    Name of the operating system.

    Enter the name of the operating system used by the device.

    Operating system version

    Operation system's version.

    Enter the version number of the operating system currently installed on the device.

    Carrier

    (* only displayed for mobile phones or tablets)

    Name of the carrier.

    Enter the name of the carrier to be used with the device.

    IMEI

    (* only displayed for mobile phones or tablets)

    IMEI number.

    Enter the IMEI number if this device is a mobile phone.

    ICCID

    (* only displayed for mobile phones or tablets)

    ICCID number.

    Enter the ICCID number (SIM card number) if this device is a mobile phone.

    Phone

    (* only displayed for mobile phones)

    Telephone number.

    Enter the telephone number, if this device is a mobile phone.

    PC / Server / VM host / VM client

    (* only displayed for personal computers)

    Checkbox for enabling.

    Enable the respective checkbox corresponding to the device.

    VM Host

    (* can be edited if the VM client is enabled)

    VM host selection.

    Click Assign to select a VM host from the menu.

    NOTE: Fields marked with * are compulsory.

  4. Save the changes.

Editing Master Data

In the Device menu, you can edit the master data of devices you already manage. You could assign a tablet to another employee, for example, or change the device's status, the manufacturer or the device model. You can also add any missing information in the master data.

To edit the master data of a managed device

  1. Click on the device to edit in the Devices view.
  2. Set the following master data.
    Table 65: Device Master Data

    Setting

    Description

    Used by

    User for the device.

    The current user is selected by default.

    Use Change to select another user from the list. You can only select another user if you own the required permissions or you have your own staff.

    Device model

    Select a device model.

    You have already entered this in the 3rd step of these step-by-step instructions. Use Change to select another device model.

    Manufacturer

    Select a manufacturer.

    Use Assign to select a manufacturer from the list.

    Device ID

    Identifier for the device.

    Enter the device's identifier if you know it.

    Device status

    Select device status.

    Use Assign to select the device's status.

    Enabling

    Activation date.

    Enable the checkbox and enter the activation time and date.

    Deactivation

    Time and date to deactivate the device.

    Enable the checkbox and enter deactivation time and date.

    Asset number

    (* only shown if the configuration parameter Hardware\AssetAccounting is set.)

    Asset number input.

    Enter the asset number if you know it.

    Company owned

    (* only shown if the configuration parameter Hardware\AssetAccounting is set.)

    Checkbox to define the device as belonging to the company.

    Enable the checkbox to define the device as company property.

    Location description

    Location data.

    Enter the location where the device will be used.

    Serial number

    Serial number.

    Enter the device's serial number, if known.

    MAC address

    MAC address.

    Enter the device's MAC address.

    Storage capacity [GB] / RAM [MB]

    Storage capacity / RAM information.

    Enter the device's storage capacity / RAM.

    BIOS version

    BIOS version.

    Enter the BIOS version if this device is a PC.

    Operating system

    Name of the operating system.

    Enter the name of the operating system used by the device.

    Operating system version

    Operation system's version.

    Enter the version number of the operating system currently installed on the device.

    Carrier

    (* only displayed for mobile phones or tablets)

    Name of the carrier.

    Enter the name of the carrier to be used with the device.

    IMEI

    (* only displayed for mobile phones or tablets)

    IMEI number.

    Enter the IMEI number if this device is a mobile phone.

    ICCID

    (* only displayed for mobile phones or tablets)

    ICCID number.

    Enter the ICCID number (SIM card number) if this device is a mobile phone.

    Phone

    (* only displayed for mobile phones)

    Telephone number.

    Enter the telephone number, if this device is a mobile phone.

    PC / Server / VM host / VM client

    (* only displayed for personal computers)

    Checkbox for enabling.

    Enable the respective checkbox corresponding to the device.

    VM Host

    (* can be edited if the VM client is enabled)

    VM host selection.

    Click Assign to select a VM host from the menu.

  3. Save the changes.

Adding Tags for Service Items

You can add tags if you are the product owner and the service item can be requested in the IT Shop. Tags help the requester to find the service item for a request, faster. You can search within the Request menu or with the global search in the Web Portal. For more information, see Finding Service Items.

Tags can be added in the Manager as well as in the Web Portal. Add tags in the Web Portal as a product owner. For more detailed information, see the One Identity Manager IT Shop Administration Guide.

To add a tag for a service item

  1. Open the menu My Responsibilities and click a responsibility, for example System entitlements.
  2. Select the Overview and click on the object name in the Service item shape.
  3. Select the Tag view on the object's page and click New tag.
  4. Enter the new tag and other information about the tag in the Create a new tag dialog box.
  5. Click Save.

    You can add more tags for the object.

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