When you assign a group to an IT Shop shelf, it can be requested by the shop customers. To ensure it can be requested, further prerequisites need to be guaranteed:
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The group must be labeled with the IT Shop option.
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The group must be assigned a service item.
TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the group easier to find in the Web Portal, assign a service category to the service item.
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If you only want the group to be assigned to employees through IT Shop requests, the group must also be labeled with the Use only in IT Shop option. Direct assignment to hierarchical roles or user accounts is no longer permitted.
NOTE: With role-based login, the IT Shop administrators can assign groups to IT Shop shelves. Target system administrators are not authorized to add groups to IT Shop.
To add a group to the IT Shop.
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In the Manager, select the Custom Target Systems | <Target system> | Groups (non role-based login) category.
- OR -
In the Manager, select the Entitlements | Groups (role-based login) category.
- In the result list, select the group.
- Select the Add to IT Shop task.
- In the Add assignments pane, assign the group to the IT Shop shelves.
- Save the changes.
To remove a group from individual shelves of the IT Shop
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In the Manager, select the Custom Target Systems | <Target system> | Groups (non role-based login) category.
- OR -
In the Manager, select the Entitlements | Groups (role-based login) category.
- In the result list, select the group.
- Select the Add to IT Shop task.
- In the Remove assignments pane, remove the group from the IT Shop shelves.
- Save the changes.
To remove a group from all shelves of the IT Shop
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In the Manager, select the Custom Target Systems | <Target system> | Groups (non role-based login) category.
- OR -
In the Manager, select the Entitlements | Groups (role-based login) category.
- In the result list, select the group.
- Select the Remove from all shelves (IT Shop) task.
- Confirm the security prompt with Yes.
- Click OK.
The group is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this group, are canceled.
For more detailed information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.
Related topics
After you have entered the master data, you can run the following tasks.
Use this task to obtain an overview of the most important information about a group.
To obtain an overview of a group
- Select the Custom target systems | <target system> | Groups category.
- Select the group in the result list.
- Select the Group overview task.
Use this task to add a group to another group. Only groups from the same target system can be assigned.
To assign groups directly to a group
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In the Manager, select the Custom target systems | <target system> | Groups category.
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Select the group in the result list.
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Select the Assign groups task.
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In the Add assignments pane, assign the groups that are subordinate to the selected group.
TIP: In the Remove assignments pane, you can remove the assignment of groups.
To remove an assignment
- Select the group and double-click
.
- Save the changes.
