The Operations Support Web Portal helps you to manage and use your web applications. For more information, see the An overview of the functions.
Employees that use the Operations Support Web Portal, must be assigned the application role Base roles | Operations support.
Users with this application role:
Monitor handling of Job queue processes
Monitor handling of the DBQueue
Create access codes to enable employees to log on to Password Reset Portal
This section will give you a rough overview of the different functions available in the Operations Support Web Portal.
With the Operations Support Web Portal, you can:
View the synchronization status of target systems
Check the status of services
Gain an overview of web applications
Manage the job queue (start and stop)
Manage the DBQueue (start and stop)
View an object’s change history
Create passcodes to enable employees to log in to the Password Reset Portal
View the database log
The user interface of the Operations Support Web Portal is divided into several sections:
The title bar shows the current user, the Log off and the About buttons.
You can navigate within the Operations Support Web Portal via the navigation to:
open an overview
monitor and manage processes
display the database log
display all web applications
gain an overview of the system status, and to restart and stop the job queue and the DBQueue.
The work area changes depending on the menu you have called via the navigation.
The user interface is composed of the following main sections:
The overview is also divided into the following sections:
You can use search to
find by database object
create employee passcodes to enable employees to log in to the Password Reset Portal
display job queue and DBQueue requests of an object
In the Notifications section, you can
quickly recognize if, and to what extent, errors occurred when processing/running processes
quickly recognize if, and to what extent, there are new log entries
In the Service issues section, you can
Quickly recognize if and to what extent Processes failed or contained errors.
Quickly recognize if and to what extent Synchronization projects failed or contained errors.
quickly recognize if other errors were found in the system (such as incorrect compilation)
In the Status reports section, you can
check service availability
You can use the Processes tab to monitor processes. For more information, see Manage processes.
You can use the Database log tab to display any information, warnings and error messages for different components in One Identity Manager. For more information, see Viewing the database log.
In the Web applications tab, you can monitor your HTML applications. For more information, see Web applications.
You can use the System status tab to gain a quick overview of the status of your system. For more information, see System status.