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Identity Manager 8.1 - Operations Support Web Portal User Guide

Logging in and out

You are required to log in before you can start working with Operations Support Web Portal.

To log in

  1. In your Internet browser, call the address of the Operations Support Web Portal.

  2. On the login page, select the authentication method you would like to use.
  3. Enter your user name and password.

  4. Click Log in.

To log out

  • In the navigation, click Log off.


You can use the search function to find objects in the database.

TIP: You must also use search to create a passcode for an employee.

There are certain rules that make successful searching possible. The following table uses examples to describe these rules.

Table 1: Rules with examples for searching
Example Description

John Doe

Finds John Doe but not John Donut.

Search results must contain all of the separate terms in the query. A logical AND is used.

John OR Doe

Finds Jane Doe and John Donut.

Placing OR between the search terms, acts as a logical OR operator. The results of this search contain at least one of the two search terms.

John NOT Doe

Finds John but not John Doe.

The results of this search do not contain the term that comes after NOT.


Finds John and Joanna.

The * functions as a wildcard for any number of characters to complete the term.


Finds Doe but not Donut.

The ? functions as a wildcard for a single character to complete the term.

"John Doe"

Provides results in which the search terms John and Doe follow one another.

Results of this search contain the string in quotes as phrase.

John Doe~

Finds Jon Does but also other similar results. A tilde ~ after the search term indicates that the search should also find similar results. That means that incorrectly spelled terms can be found as well.

You can specify the level of similarity by adding a number between 0 and 1 (with decimal point) after the tilde ~. The higher the number, the more similar the results.

Related Topics

Running a search

You can search for objects at any time.

To run a search

  1. In the navigation, click Statistics.

  2. (Optional) In the overview, click Search in in the Search view and select the tables that you want to search in.

  3. Enter a search term in the search field.

  4. In the result list below the search field, click on the required result.

    In the overview, processes in the Job queue associated with the object are displayed on the Queues tab under Jobqueue and the respective DBQueue tasks under DBQueue. You can also view the history of an object in a timeline or table. If the object is an employee, you can create a passcode for them.

Related Topics

Object history

The Operations Support Web Portal allows you to display any changes to an object (for example, an employee) in a timeline or table.

To find out how to display the page, see Viewing object history

You can view the following information in the change history table view.

Table 2: Processes



Change date

Shows the date of the change.

Type of modification

Shows the type of change.


Shows the name of the modified object.

Long name

Shows the long name of the modified object.


Shows the type of the modified object.


Shows the user that made the change.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you would like to display per page

  • Navigate to other pages

Related Topics
Related Documents