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Identity Manager 8.1 - Operations Support Web Portal User Guide

Availability check

The Service availability check page shows whether your services are available. For example, you should perform an availability check if you suspect that services are not functioning properly (for example, because the server is unavailable).

To find out how to display the page and check availability, see Check service availability.

You can view the following information on the Service availability check page.

Table 4: Availability check

Column

Description

Server

Shows the name of the server upon which the service runs.

Connection

Shows whether the server is connected.

Last fetch time

Shows the last time the server was called.

URL

Shows the URL used to access the service.

Executing server

Shows the server upon which the service is executed.

IP address (IPv4)

Shows the IPv4 address used to access the service.

TIP: You can use the elements beneath the table to:

  • specify how many entries you want to display per page

  • navigate to other pages

Related Topics

Check service availability

You can check the availability of your services at any time.

To check service availability

  1. In the navigation, click Statistics.

  2. In the overview, click Run in the Service availability check tile in the Status reports section.

  3. In Service availability check, click Check all services.

  4. See the services/server details list.

Related Topics

Manage processes

In the Operations Support Web Portal, you can use the following pages to manage processes at any time:

Process overview

The Processes page shows all processes running in the job queue and allows you to rerun failed processes.

To find out how to display the page, see Viewing processes and details and how to rerun failed processes, see Retry processes.

You can view the following information on the Processes page.

Table 5: Processes

Column

Description

Process name

Shows the name of the process.

Process task

Shows which process task is currently running.

Actions

Actions that you can perform for the process:

  • Retry: Reruns the process. You can rerun processes that have the status Frozen or Overlimit only.

    NOTE: Processes with the status Frozen or Overlimit are marked with a beetle icon.

  • Details: Shows the details view of a process.

TIP: You can use the elements beneath the table to:

  • specify how many entries you want to display per page

  • navigate to other pages

TIP: Use the filter above the table to limit the number of processes displayed.

Related Topics
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