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Identity Manager 8.2.1 - Chargeback Administration Guide

Accounting data
One Identity Manager users for accounting Prerequisites for accounting Compiling price information Basic accounting data Entering and editing service items Entering and editing service categories Vouchers and voucher items

Accounting data

One Identity Manager allows you to settle the costs incurred of all internal and external IT services rendered by a company. Not only physical devices and software, leasing, or rental, but also storage space for repositories and mailboxes or time related factors such as accrued help desk calls can be entered and invoiced.

Accounting of IT expenditure is a very company-specific procedure. Therefore, the One Identity Manager module for accounting provides a basic structure for entering, evaluating, and invoicing accrued costs. It is important to customize this to suit your the company's needs.

One Identity Manager supports you with your question:

Who, when, what, and how much to whom at which price?

NOTE: Prerequisite for using accounting in One Identity Manager is the installation of the accounting module. For more information about installing, see the One Identity Manager Installation Guide.

One Identity Manager users for accounting

The following users are used for setting up and administration of accounting.

Table 1: Users
User Tasks

One Identity Manager administrators

One Identity Manager administrator and administrative system users Administrative system users are not added to application roles.

One Identity Manager administrators:

  • Create customized permissions groups for application roles for role-based login to administration tools in the Designer as required.

  • Create system users and permissions groups for non role-based login to administration tools in the Designer as required.

  • Enable or disable additional configuration parameters in the Designer as required.

  • Create custom processes in the Designer as required.

  • Create and configure schedules as required.

Attestors for requests

Attestors must be assigned to the Request & Fulfillment | IT Shop | Attestors application role.

Users with this application role:

  • Attest correct assignment of company resource to IT Shop structures for which they are responsible.

  • Attest objects that have service items assigned to them.

  • Can view main data for these IT Shop structures but not edit them.

NOTE: This application role is available if the Attestation Module is installed and the QER | ITShop configuration parameter is set.

Product owner for requests

Product owners must be assigned to the Request & Fulfillment | IT Shop | Product owners application role or a child application role.

Users with this application role:

  • Approve through requests.

  • Edit service items and service categories under their management.

NOTE: This application role is available if the QER | ITShop configuration parameter is set.

Prerequisites for accounting

One Identity Manager components are available for accounting if the Accounting configuration parameter is set.

  • In the Designer, check if the configuration parameter is set. Otherwise, set the configuration parameter and compile the database.

    NOTE: If you disable the configuration parameter at a later date, model components and scripts that are not longer required, are disabled. SQL procedures and triggers are still carried out. For more information about the behavior of preprocessor relevant configuration parameters and conditional compiling, see the One Identity Manager Configuration Guide.

Internal as well as external data sources can be used to invoice IT services supplies and their costs. All company resources stored in the One Identity Manager database and their assigned price information are available as internal data sources. You can use a CSV file as an external data source, for example.

Price information is entered in the One Identity Manager database for service items. Add a service item for every company resource to be invoiced. You can group individual service items into service categories.

The supplied services are grouped together in voucher for accounting. You can create voucher automatically or manually.

Related topics

Compiling price information

All price information, whether purchase price, sales price, or internal transfer price, relates to one unit of the given goods or services. This applies to service items, service categories, and voucher items. In the case of voucher items, item prices are also calculated from the amount and price. Item prices are rounded to 2 decimal places. The price supplies the voucher value for vouchers. This means they are the sum of the item prices of all the voucher's items.

Amounts are displayed by default to three decimal places, prices to two decimal places in the Manager. The number of decimal places to enter can be modified in the Designer. For more information, see the One Identity Manager Configuration Guide.

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