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Identity Manager 9.0 LTS - Administration Guide for Connecting to Microsoft Exchange

Managing Microsoft Exchange environments Synchronizing a Microsoft Exchange environment
Setting up initial synchronization with Microsoft Exchange Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Basic data for managing a Microsoft Exchange environment Microsoft Exchange structure Microsoft Exchange mailboxes Microsoft Exchange mail users and Microsoft Exchange mail contacts Microsoft Exchange mail-enabled distribution groups Microsoft Exchange dynamic distribution groups Microsoft Exchange mail-enabled public folders Extensions for supporting Exchange hybrid environments Error handling Configuration parameters for managing a Microsoft Exchange environment Default project template for Microsoft Exchange Processing methods of Microsoft Exchange system objects Microsoft Exchange connector settings

Accelerating provisioning and single object synchronization

To smooth out spikes in data traffic, handling of processes for provisioning and single object synchronization can be distributed over several Job servers. This will also accelerate these processes.

NOTE: You should not implement load balancing for provisioning or single object synchronization on a permanent basis. Parallel processing of objects might result in dependencies not being resolved because referenced objects from another Job server have not been completely processed.

Once load balancing is no longer required, ensure that the synchronization server runs the provisioning processes and single object synchronization.

To configure load balancing

  1. Configure the server and declare it as a Job server in One Identity Manager.

    • Job servers that share processing must have the No process assignment option enabled.

    • Assign the Microsoft Exchange connector server function to the Job server.

    All Job servers must access the same Microsoft Exchange organization as the synchronization server for the respective base object.

  2. In the Synchronization Editor, assign a custom server function to the base object.

    This server function is used to identify all the Job servers being used for load balancing.

    If there is no custom server function for the base object, create a new one.

    For more information about editing base objects, see the One Identity Manager Target System Synchronization Reference Guide.

  3. In the Manager, assign this server function to all the Job servers that will be processing provisioning and single object synchronization for the base object.

    Only select those Job servers that have the same configuration as the base object's synchronization server.

Once all the processes have been handled, the synchronization server takes over provisioning and single object synchronization again.

To use the synchronization server without load balancing.

  • In the Synchronization Editor, remove the server function from the base object.

For more information about load balancing, see the One Identity Manager Target System Synchronization Reference Guide.

Detailed information about this topic

Running synchronization

Synchronization is started using scheduled process plans. It is possible to start synchronization manually in the Synchronization Editor. You can simulate synchronization beforehand to estimate synchronization results and discover errors in the synchronization configuration. If synchronization stopped unexpectedly, you must reset the start information to be able to restart synchronization.

If you want to specify the order in which target systems are synchronized, use the start up sequence to run synchronization. In a start up sequence, you can combine start up configurations from different synchronization projects and specify the order in which they are run. For more information about start up sequences, see the One Identity Manager Target System Synchronization Reference Guide.

Detailed information about this topic

Starting synchronization

When you set up the initial synchronization project using the Launchpad, a default schedule for regular synchronization is created and assigned. Activate this schedule to synchronize on a regular basis.

To synchronize on a regular basis

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Configuration > Start up configurations category.

  3. Select a start up configuration in the document view and click Edit schedule.

  4. Edit the schedule properties.

  5. To enable the schedule, click Activate.

  6. Click OK.

You can also start synchronization manually if there is no active schedule.

To start initial synchronization manually

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Configuration > Start up configurations category.

  3. Select a start up configuration in the document view and click Run.

  4. Confirm the security prompt with Yes.

IMPORTANT: As long as a synchronization process is running, you must not start another synchronization process for the same target system. This especially applies, if the same synchronization objects would be processed.

  • If another synchronization process is started with the same start up configuration, the process is stopped and is assigned Frozen status. An error message is written to the One Identity Manager Service log file.

    • Ensure that start up configurations that are used in start up sequences are not started individually at the same time. Assign start up sequences and start up configurations different schedules.

  • Starting another synchronization process with different start up configuration that addresses same target system may lead to synchronization errors or loss of data. Specify One Identity Manager behavior in this case, in the start up configuration.

    • Use the schedule to ensure that the start up configurations are run in sequence.

    • Group start up configurations with the same start up behavior.

Deactivating synchronization

Regular synchronization cannot be started until the synchronization project and the schedule are active.

To prevent regular synchronization

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the start up configuration and deactivate the configured schedule.

    Now you can only start synchronization manually.

An activated synchronization project can only be edited to a limited extend. The schema in the synchronization project must be updated if schema modifications are required. The synchronization project is deactivated in this case and can be edited again.

Furthermore, the synchronization project must be deactivated if synchronization should not be started by any means (not even manually).

To deactivate the synchronization project

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the General view on the home page.

  3. Click Deactivate project.

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