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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Identity Manager 9.1.1 - Operations Support Web Portal User Guide

Viewing system status

To display the system status

  • In the menu, click System > System status.

    The System status page opens.

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Stopping and starting the job queue

On the System status page, you can stop and restart the Job queue.

In certain situations, you may have to use the One Identity Manager Service to stop processes immediately. For example, changes within One Identity Manager could cause bulk entries to be made into the job queue, resulting in a system overload.

To stop the Job queue

  1. In the menu, click System > System status.

  2. On the System status page, in the Job queue tile, click Stop.

  3. In the Stop job queue dialog, confirm the prompt with Yes.

To restart the Job queue

  1. In the menu, click System > System status.

  2. On the System status page, in the Job queue tile, click Start.

  3. In the Start Job queue dialog, confirm the prompt with Yes.

Related topics

Stopping and starting the DBQueue

On the System status page, you can stop and restart the DBQueue.

In certain situations, you may have to use the DBQueue Processor to stop processes immediately. For example, changes within One Identity Manager could cause bulk entries to be made in the DBQueue, resulting in a system overload.

To stop the DBQueue

  1. In the menu, click System > System status.

  2. On the System status page, in the DBQueue tile, click Stop.

  3. In the Stop DBQueue dialog, confirm the prompt by clicking Yes.

To restart the DBQueue

  1. In the menu, click System > System status.

  2. On the System status page, in the DBQueue tile, click Stop.

  3. In the Start DBQueue dialog, confirm the prompt by clicking Yes.

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