Chat now with support
Chat with Support

We are currently experiencing issues on our phone support and are working diligently to restore services. For support, please sign in and create a case or email supportadmin@quest.com for assistance

Identity Manager 9.2 - Administration Guide for Connecting to Active Directory

Managing Active Directory environments Synchronizing an Active Directory environment
Setting up initial synchronization with an Active Directory domain Adjusting the synchronization configuration for Active Directory environments Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Active Directory user accounts and identities
Account definitions for Active Directory user accounts and Active Directory contacts Assigning identities automatically to Active Directory user accounts Supported user account types Updating identities when Active Directory user account are modified Automatic creation of departments and locations based on user account information Specifying deferred deletion for Active Directory user accounts and Active Directory contacts
Managing memberships in Active Directory groups Login credentials for Active Directory user accounts Mapping Active Directory objects in One Identity Manager
Active Directory domains Active Directory container structures Active Directory user accounts Active Directory contacts Active Directory groups Active Directory computers Active Directory security IDs Active Directory printers Active Directory sites Reports about Active Directory objects
Handling of Active Directory objects in the Web Portal Basic data for managing an Active Directory environment Configuration parameters for managing an Active Directory environment Default project template for Active Directory Processing methods of Active Directory system objects Active Directory connector settings

Disabling Active Directory user accounts

The way you disable user accounts depends on how they are managed.

Scenario: The user accounts are linked to identities and are managed through account definitions.

User accounts managed through account definitions are disabled when the identity is temporarily or permanently disabled. The behavior depends on the user account manage level. Accounts with the Full managed manage level are disabled depending on the account definition settings. For user accounts with a manage level, configure the required behavior using the template in the ADSAccount.AccountDisabled column.

Scenario: The user accounts are linked to identities. No account definition is applied.

User accounts managed through user account definitions are disabled when the identity is temporarily or permanently disabled. The behavior depends on the QER | Person | TemporaryDeactivation configuration parameter

  • If the configuration parameter is set, the identity’s user accounts are disabled when the identity is permanently or temporarily disabled.

  • If the configuration parameter is not set, the identity’s properties do not have any effect on the associated user accounts.

To disable the user account when the configuration parameter is disabled

  1. In the Manager, select the Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Select the Change main data task.

  4. On the General tab, set the Account is disabled option.

  5. Save the changes.
Scenario: The user accounts are not linked to identities.

To disable a user account that is no longer linked to an identity

  1. In the Manager, select the Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Select the Change main data task.

  4. On the General tab, set the Account is disabled option.

  5. Save the changes.

For more information about deactivating and deleting identities and user accounts, see the One Identity Manager Target System Base Module Administration Guide.

Related topics

Deleting and restoring Active Directory user accounts

NOTE:

  • Containers with the Protected from accidental deletion option set, cannot be deleted.

  • As long as an account definition for an identity is valid, the identity retains the user account that was created by it. If the account definition assignment is removed, the user account that was created from this account definition, is deleted.

  • When you delete a user account, an Active Directory SID entry is created in One Identity Manager.

  • When you configure the synchronization project you define whether, when adding or restoring an Active Directory object in One Identity Manager, the system should first check if the object is in the Active Directory recycling bin and can be restored.

To delete a user account

  1. In the Manager, select the Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Click in the result list.

  4. Confirm the security prompt with Yes.

To restore a user account

  1. In the Manager, select the Active Directory > User accounts category.

  2. Select the user account in the result list.

  3. Click in the result list.

Related topics

Procedure for deleting Active Directory user account in One Identity Manager

Objects in Active Directorysuch as, for example user accounts, are issued with a unique identification number that is also linked to entitlements.

For domains with functional levels below Windows Server 2008 R2, when user accounts are deleted in Active Directory, the ID and the associated authorizations are irreversibly lost. This makes it difficult to restore user accounts.

For domains from the functional level Windows Server 2008 R2 and above, user accounts can be deleted using the recycling bin. This moves the users to the recycle bin and from where they can be restored within a defined period without loss of IDs or entitlements.

NOTE: When you configure the synchronization project you define whether, when adding or restoring an Active Directory object in One Identity Manager, the system should first check if the object is in the Active Directory recycling bin and can be restored.

One Identity Manager uses various methods for deleting user accounts.

Deleting without an Active Directory recycle bin

This method can be applied to all domains that:

  • Have a functional level below Windows Server 2008 R2 and therefore no recycling bin is available.

    - OR -

  • Have a functional level from Windows Server 2008 R2 and above but the recycling bin is not activated.

After you have confirmed the security alert, the user account is marked for deletion in One Identity Manager. The user account is locked in One Identity Manager and permanently deleted from the One Identity Manager database and the Active Directory depending on the deferred deletion setting.

Deleting with the Active Directory recycle bin

This method is used for domains from the functional level Windows Server 2008 R2, in which the recycling bin is activated.

After you have confirmed the security alert the user account is marked for deletion in the One Identity Manager. The user account is locked in One Identity Manager and is permanently deleted from the One Identity Manager database once the deferred deletion time has expired. In Active Directory, the user account is moved into the recycling bin and is finally deleted from Active Directory once the deferred deletion time has expired. The retention time for objects in the recycling bin is entered in the domain in the Retention period property.

Related topics

Handling of user directories when deleting Active Directory user accounts

When a user accounts is deleted the configuration parameter defining handling of user directories is taken into account. In the Designer, check the configuration parameters and modify them as necessary to suit your requirements.

Table 41: Configuration parameters for deleting user accounts
Configuration parameter Effect when set

QER | Person | User | DeleteOptions

This configuration parameter to control behavior when users are deleted

QER | Person | User | DeleteOptions | FolderAnonymPre

If the delete options specify that a directory or a share should not be deleted, it is renamed and the given prefix is applied.

QER | Person | User | DeleteOptions | HomeDir

Deletes the user home directory.

QER | Person | User | DeleteOptions | HomeShare

Deletes the user home share.

QER | Person | User | DeleteOptions | ProfileDir

Deletes the user profile directory.

QER | Person | User | DeleteOptions | ProfileShare

Deletes the user profile share.

QER | Person | User | DeleteOptions | TerminalHomeDir

Deletes the user terminal home directory.

QER | Person | User | DeleteOptions | TerminalHomeShare

Deletes the user terminal home share.

QER | Person | User | DeleteOptions | TerminalProfileDir

Deletes the user terminal profile directory.

QER | Person | User | DeleteOptions | TerminalProfileShare

Delete the user terminal profile share.

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating