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Identity Manager 9.3 - Administration Guide for Connecting to Custom Target Systems

Managing custom target systems Synchronizing custom target systems Managing user accounts and identities Managing assignments of groups and system entitlements Login credentials for user accounts Mapping custom target system objects in One Identity Manager Treatment of custom target system objects in the Web Portal Basic configuration data for custom target systems Configuration parameters for managing custom target systems

Adding system entitlements to the IT Shop

Once a system entitlement has been assigned to an IT Shop shelf, it can be requested by the shop's customers. To ensure it can be requested, further prerequisites need to be guaranteed.

  • The system entitlement must be labeled with the IT Shop option.

  • The system entitlement must be assigned to a service item.

    TIP: In the Web Portal, all products that can be requested are grouped together by service category. To make the system entitlement easier to find in the Web Portal, assign a service category to the service item.

  • If the system entitlement can only be assigned to identities using IT Shop requests, the system entitlement must be also labeled with the Only use in IT Shop option. Direct assignment to hierarchical roles or user accounts is then no longer permitted.

NOTE: IT Shop administrators can assign system entitlements to IT Shop shelves if login is role-based. Target system administrators are not authorized to add system entitlements to the IT Shop.

To add a system entitlement to the IT Shop

  1. ClosedNon role-based login:
    ClosedRole-based login:

  2. Select the system entitlement in the result list.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Add assignments pane, assign the system entitlement to IT Shop shelves.

  6. Save the changes.

To remove a system entitlement from individual IT Shop shelves

  1. ClosedNon role-based login:
    ClosedRole-based login:

  2. Select the system entitlement in the result list.

  3. Select the Add to IT Shop task.

  4. Select the IT Shop structures tab.

  5. In the Remove assignments pane, remove the system entitlement from the IT Shop shelves.

  6. Save the changes.

To remove a system entitlement from all IT Shop shelves

  1. ClosedNon role-based login:
    ClosedRole-based login:

  2. Select the system entitlement in the result list.

  3. Select the Remove from all shelves (IT Shop) task.

  4. Confirm the security prompt with Yes.

  5. Click OK.

    The system entitlement is removed from all shelves by the One Identity Manager Service. All requests and assignment requests with this system entitlement are unsubscribed in the process.

For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.

Related topics

Assigning user accounts directly to a group

To react quickly to special requests, you can assign groups directly to user accounts. You cannot directly assign groups that have the Only use in IT Shop option.

To assign user accounts directly to a group

  1. In the Manager, select the Custom Target Systems > <target system> > Groups category.

  2. Select the group in the result list.

  3. Select the Assign user accounts task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
Related topics

Assigning user accounts directly to a system entitlement

To react quickly to special requests, you can assign the system entitlements directly to user accounts. You cannot directly assign system entitlements that have the Only use in IT Shop option set.

To assign user accounts directly to a system entitlement

  1. In the Manager, select the Custom Target Systems > <target system> > System entitlements 1 category.

    - OR -

    In the Manager, select the Custom Target Systems > <target system> > System entitlements 2 category.

    - OR -

    In the Manager, select the Custom Target Systems > <target system> > System entitlements 3 category.

  2. Select the system entitlement in the result list.

  3. Select the Assign user accounts task.

  4. In the Add assignments pane, assign the user accounts.

    TIP: In the Remove assignments pane, you can remove assigned user accounts.

    To remove an assignment

    • Select the user account and double-click .

  5. Save the changes.
Related topics

Assigning groups directly to user accounts

To react quickly to special requests, you can assign groups directly to the user account. You cannot directly assign groups that have the Only use in IT Shop option set.

To assign groups directly to user accounts

  1. In the Manager, select the Custom Target Systems > <target system> > User accounts category.

  2. Select the user account in the result list.

  3. Select the Assign groups and system entitlements task.

  4. Select the Groups tab.

  5. In the Add assignments pane, assign the groups.

    TIP: In the Remove assignments pane, you can remove the assignment of groups.

    To remove an assignment

    • Select the group and double-click .

  6. Save the changes.
Related topics
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