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One Identity Safeguard for Privileged Passwords 7.4.1 - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Home page Privileged access requests Appliance Management
Appliance Backup and Retention Certificates Cluster Global Services External Integration Real-Time Reports Safeguard Access Appliance Management Settings
Asset Management
Account Automation Accounts Assets Partitions Discovery Profiles Tags Registered Connectors Custom platforms Importing objects
Security Policy Management
Access Request Activity Account Groups Application to Application Cloud Assistant Asset Groups Entitlements Linked Accounts User Groups Security Policy Settings
User Management Reports Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP and SPS join guidance Appendix C: Regular Expressions

User locked out

If a user has not logged on to SPP for a set number of days, SPP disables the user account.

NOTE: This is set using the Deactivate After setting in Appliance Management > Safeguard Access > Local Login Control. For more information, see Local Login Control..

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Unlocking a local user's account

User not notified

If a user did not receive an email notification, first check to see if you have set everything up in SPP correctly for the email notifications to work properly. For more information, see Enabling email notifications..

Notification lists

SPP does not dynamically maintain the email addresses for an escalation notification contact list.

If you change a SPP user's email address or delete a SPP user after creating a policy, you must update the email addresses in escalation notification contact lists manually. For example, when you create a policy, you can indicate who to contact when emergency access has been used. If a user has changed an email address, the notification will not be received by that individual. Furthermore, if a user has been deleted from SPP, the user will still receive the notification.

Frequently asked questions

The following topics will help you find answers to some of your questions about managing SPP:

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How do I audit transaction activity

The appliance records all activities performed within One Identity Safeguard for Privileged Passwords. Any administrator has access to the audit log information; however, your administrator permission set determines what audit data you can access.For more information, see Administrator permissions..

SPPprovides several ways to audit transaction activity:

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