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Active Roles 8.1.5 - Synchronization Service Administration Guide

Synchronization Service overview Deploying Synchronization Service Deploying Synchronization Service for use with AWS Managed Microsoft AD Getting started Connections to external data systems
External data systems supported with built-in connectors
Working with Active Directory Working with an AD LDS (ADAM) instance Working with Skype for Business Server Working with Oracle Database Working with Oracle Database user accounts Working with Exchange Server Working with Active Roles Working with One Identity Manager Working with a delimited text file Working with Microsoft SQL Server Working with Micro Focus NetIQ Directory Working with Salesforce Working with ServiceNow Working with Oracle Unified Directory Working with an LDAP directory service Working with an OpenLDAP directory service Working with IBM DB2 Working with IBM AS/400 Working with IBM RACF Working with MySQL database Working with an OLE DB-compliant relational database Working with SharePoint Working with Microsoft 365 Working with Microsoft Azure Active Directory Configuring data synchronization with the SCIM Connector Configuring data synchronization with the Generic SCIM Connector
Using connectors installed remotely Creating a connection Renaming a connection Deleting a connection Modifying synchronization scope for a connection Using connection handlers Specifying password synchronization settings for a connection
Synchronizing identity data Mapping objects Automated password synchronization Synchronization history Scenarios of use Developing PowerShell scripts for attribute synchronization rules Using PowerShell script to transform passwords

Viewing sync workflow history

You can use the Sync History tab in the Synchronization Service Console to view a list of completed sync workflow runs.

This list provides information on:

  • The names of completed synchronization workflows.

  • The dates when each sync workflow run started and completed.

  • Which Synchronization Service instance was used to run each synchronization workflow.

You can click a sync workflow run entry in the list to view detailed information about the sync workflow steps that were run, objects that participated in that run, and errors encountered during the run, if any.

To view the details of a completed sync workflow run

  1. In the Synchronization Service Console, click the Sync History tab.

  2. Click Sync Workflow History.

  3. If you want to filter the list of completed sync workflows, use the following elements:

    • Show items completed: Use this element to specify the time period when the sync workflows you want to view completed.

    • Maximum number of items to show: Specify the maximum number of completed sync workflows you want to view.

    You can sort the list of completed sync workflows by clicking the column titles in the list. Also you can filter the list of completed sync workflows by typing keywords in the text boxes provided below the column titles.

  4. To view detailed information about a list item, select the list item and after that click Details.

    The details provided for each list entry look similar to the following:

    Figure 13: Synchronization Servce details

    To view detailed information about the objects that belong to a certain object category, click the number displayed next to the object category name in the Source or Target column.

    To view detailed information about encountered errors, click the link displaying the number of errors.

View mapping history

You can use the Sync History tab in the Synchronization Service Console to view the detailed information about a particular completed map or unmap operation. By doing so, you can view a list of attributes for each object that participated in the map or unmap operation.

To view the details of a mapped pair of objects

  1. In the Synchronization Service Console, click the Sync History tab.

  2. Click Mapping History.

  3. If you want to filter the list of completed map and unmap operations, use the following elements:

    • Show items completed: Specify a time period when the map and unmap operations you want to view completed.

    • Maximum number of items to show: Specify the maximum number of completed map and unmap operations you want to view.

    You can sort the list of map and unmap operations by clicking the column titles. Also you can filter the list of map and unmap operations by typing keywords in the text boxes provided below the column titles.

  4. To view detailed information about a list item, select the list item and after that click Details.

Searching synchronization history

You can use the Sync History tab in the Synchronization Service Console to search for completed creation, deprovision, update, and sync passwords operations in the synchronization history.

You can search by:

  • The target connected system on which the operation was run.

  • The type of object that participated in the operation.

  • The period when the operation completed.

To search the synchronization history for completed operations

  1. In the Synchronization Service Console, click the Sync History tab.

  2. Click Search.

  3. Use the following options to specify your search criteria:

    • Target connection: Select the connected system for which you want to search for completed creation, deprovision, update, and sync passwords operations.

    • Object type: Select the object type for which you want to search for completed creation, deprovision, update, and sync passwords operations.

    • Show items completed: Specify the time period when the operation you want to search for completed.

    • Maximum number of items to show: Specify the maximum number of completed creation, deprovision, update, and sync passwords operations you want to view in the list.

    You can sort the search results by clicking the column titles in the search results list. Also, you can filter the search results by typing keywords in the text boxes provided below the column titles.

  4. To view detailed information about a list item, select the list item and after that click Details.

Cleaning up synchronization history

You can selectively delete entries from the sync workflow history and object mapping history. To delete entries, you can either run the cleanup operation once or you can define a schedule to run the cleanup operation on a regular basis.

To run the cleanup operation once

  1. In the Synchronization Service Console, click the Sync History tab.

  2. Click Clean up now.

  3. Specify the entries you want to delete.

  4. Click OK to delete the entries from the synchronization history.

To create a recurring schedule for the cleanup operation

  1. In the Synchronization Service Console, click the Sync History tab.

  2. Click Schedule cleanup.

  3. In the dialog that opens, select the Schedule the task to run check box, and then specify a schedule for the cleanup operation.

  4. If several Synchronization Service instances are deployed in your environment, under Run the task on, select the computer that hosts the instance you want to use for running the cleanup operation.

  5. To activate the schedule, click OK.

To disable a scheduled cleanup operation

  1. In the Synchronization Service Console, click the Sync History tab.

  2. Click Schedule cleanup.

  3. In the dialog that opens, clear the Schedule the task to run check box, and then click OK.

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