Configuration
The examples in this chapter assume the following configuration of Exchange Resource Forest Management:
- Accounts is the name of an organizational unit in a managed domain of an accounts forest.
- Mailboxes is the name of an organizational unit in a managed domain of the Exchange forest.
- The the Built-in Policy - ERFM - Mailbox Management Policy Object is linked to the Accounts OU.
- In the policy settings, the Mailboxes OU is selected as the container for new shadow accounts. Other policy settings are not modified so they have the default values.
In other words, the Accounts OU holds user accounts that are under the control of Exchange Resource Forest Management; the Mailboxes OU is intended to hold new shadow user accounts. Once a user account in the Accounts OU is mailbox-enabled, a shadow account along with a linked mailbox is created in the Mailboxes OU and associated with the user account from the Accounts OU, to provide access to the mailbox.
Under these assumptions, the following examples are considered:
- Creating a user account in the Accounts OU, with the option to create a mailbox for that user
- Creating a mailbox for an existing account from the Accounts OU
- Making changes to a mailbox-enabled user account in the Accounts OU, with the changes automatically applied to the shadow account in the Mailboxes OU
- Deprovisioning a mailbox-enabled user account in the Accounts OU, with the shadow account automatically deprovisioned in the Mailboxes OU
Mailbox creation
This section demonstrates how Exchange Resource Forest Management automates creation of mailboxes in the Exchange forest for user accounts held in an accounts forest. The following examples are considered:
NOTE: Mailboxes can be created only for Users, enabling mailbox for a Contact is not allowed.
Creating a new user account with a mailbox
You can use the Active Roles Web Interface to create a new user account in the accounts forest while having Exchange Resource Forest Management create a linked mailbox for that user account in the Exchange forest.
To create a new user account with a mailbox
- In the Web Interface, select the Accounts OU, and then choose the New User command.
- Fill in the fields on the pages for creating a user account.
- Select the Create an Exchange mailbox check box, modify the alias if necessary, and click Browse to select the appropriate mailbox database.
The list in the Select Mailbox Database dialog box contains the mailbox databases found in the Exchange forest. The list can be restricted by applying an Exchange Mailbox AutoProvisioning policy to the Mailboxes OU in the Exchange forest.
- Complete the pages for creating the user account.
As a result, a new shadow account with a linked mailbox is created in the Mailboxes OU. The user account you have created in the Accounts OU is specified as the linked master account for that mailbox.
Creating a mailbox for an existing user account
For the purpose of this section, assume that the Accounts OU contains a user account that does not have an Exchange mailbox. You can create such an account by leaving the Create an Exchange mailbox check box cleared on the pages for creating user accounts in the Active Roles Web Interface. Then, you can create a mailbox for that user account by using the Web Interface as follows.
To create a mailbox for an existing user account
- In the Web Interface, select the user account in the Accounts OU, and then choose the Create User Mailbox command.
- On the Mailbox Settings page, modify the alias if necessary, and click Browse to select the appropriate mailbox database.
The list in the Select Mailbox Database dialog box contains the mailbox databases found in the Exchange forest. The list can be restricted by applying an Exchange Mailbox AutoProvisioning policy to the Mailboxes OU in the Exchange forest.
- Click Finish.
As a result, a new shadow account with a linked mailbox is created in the Mailboxes OU. The user account you selected in the Accounts OU is specified as the linked master account for that mailbox.
