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Identity Manager 8.2.1 - IT Shop Administration Guide

Setting up an IT Shop solution
One Identity Manager users in the IT Shop Implementing the IT Shop Using the IT Shop with the Application Governance Module Requestable products Preparing products for requesting Assigning and removing products Preparing the IT Shop for multi-factor authentication Assignment requests Delegations Creating IT Shop requests from existing user accounts, assignments, and role memberships Adding system entitlements automatically to the IT Shop Deleting unused application roles for product owners
Approval processes for IT Shop requests
Approval policies for requests Approval workflows for requests Determining the effective approval policies Selecting responsible approvers Request risk analysis Testing requests for rule compliance Approving requests from an approver Automatically approving requests Approval by peer group analysis Gathering further information about a request Appointing other approvers Escalating an approval step Approvers cannot be established Automatic approval on timeout Halting a request on timeout Approval by the chief approval team Approving requests with terms of use Using default approval processes
Request sequence Managing an IT Shop
IT Shop base data Setting up IT Shop structures Setting up a customer node Deleting IT Shop structures Templates for automatically filling the IT Shop Custom mail templates for notifications Request templates Recommendations and tips for transporting IT Shop components with the Database Transporter
Troubleshooting errors in the IT Shop Configuration parameters for the IT Shop Request statuses Examples of request results

Setting up assignment resources

To edit an assignment resource

  1. In the Manager, select the Entitlements > Assignment resources for IT Shop category.

  2. In the result list, select an assignment resource and run the Change main data task.

  3. Edit the assignment resource's main data.

  4. Save the changes.

To create an assignment resource

  1. In the Manager, select the Entitlements > Assignment resources for IT Shop category.

  2. Click in the result list.

  3. Edit the assignment resource's main data.

  4. Save the changes.
Detailed information about this topic

General main data for assignment resources

Enter the following main data of an assignment resource.

Table 21: Main data for an assignment resource
Property Description

Assignment resource

Name for the assignment resource.

Resource type

Resource type for grouping assignment resources.

For more information, see the One Identity Manager Identity Management Base Module Administration Guide.

IT Shop

Specifies whether the assignment resource can be requested through the IT Shop. The assignment resource can be requested by an employee through the Web Portal and distributed using a defined approval process.

This option cannot be disabled.

Only for use in IT Shop

Specifies whether the assignment resource can be requested through the IT Shop. The assignment resource can be requested by an employee through the Web Portal and distributed using a defined approval process. The assignment resource cannot be directly assigned to roles outside the IT Shop.

This option cannot be disabled.

Service item

Service item through which you can request the assignment resource in the IT Shop. Assign an existing service item or add a new one.

Table

Table where the assignment should be made.

Assignment requests can be limited to a specific hierarchical role. Choose the table from which the role should be selected.

Object

Specific hierarchical role that employees can request. Only one assignment resource can be created per role.

Description

Text field for additional explanation.

Risk index

Value for evaluating the risk of assigning the assignment resource to employees. Set a value in the range 0 to 1. This input field is only visible if the QER | CalculateRiskIndex configuration parameter is set.

For more information, see the One Identity Manager Risk Assessment Administration Guide.

Requested assignments remain intact.

If this option is set, requested role assignments are converted into direct assignments if the request recipient is removed from the customer node of the associate shops.

The option can only be edited as long as there is a request has not been assigned with this assignment resource.

Spare field no. 01 ... Spare field no. 10

Additional company-specific information. Use the Designer to customize display names, formats, and templates for the input fields.

Detailed information about this topic
Related topics

Default assignment resources

One Identity Manager provides standard products for assignment requests. These are assigned to the Identity & Access Lifecycle shop as default assignment resources.

To edit default assignment resources

  • In the Manager, select the Entitlements > Assignment resource for IT Shop > Predefined category.

Displaying assignment resource overviews

Use this task to obtain an overview of the most important information about an assignment resource. For this, you need to take into account the affiliation of the assignment resource to IT Shop structures.

To obtain an overview of a service item

  1. In the Manager, select the Entitlements > Assignment resources for IT Shop category.

  2. Select the assignment resource in the result list.

  3. Select the Assignment resource overview task.

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