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Identity Manager On Demand Hosted - Attestation Administration Guide

Attestation and recertification
One Identity Manager users for attestation Attestation base data Attestation policies Sample attestation Custom mail templates for notifications Suspending attestation
Approval processes for attestation cases
Approval policies for attestations Approval workflow for attestations Selecting attestors Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Attestation by peer group analysis Managing attestation cases
Attestation sequence Default attestation and withdrawal of entitlements User attestation and recertification Mitigating controls Setting up attestation in a separate database Configuration parameters for attestation

Copying mail templates for attestation

To copy a mail template

  1. In the Manager, select the Attestation > Basic configuration data > Mail templates category.

    This shows all the mail templates that can be used for attestation cases in the result list.

  1. Select the mail template that you want to copy in the result list and run the Change main data task.

  2. Select the Copy mail template task.

  3. Enter the name of the new mail template in the Name of copy field.

  4. Click OK.

Displaying attestation mail templates previews

To display a mail template preview

  1. In the Manager, select the Attestation > Basic configuration data > Mail templates category.

    This shows all the mail templates that can be used for attestation cases in the result list.

  1. Select a mail template in the result list and run the Change main data task.

  2. Select the Preview task.

  3. Select the base object.

  4. Click OK.

Deleting mail templates for attestation

To delete a mail template

  1. In the Manager, select the Attestation > Basic configuration data > Mail templates category.

    This shows all the mail templates that can be used for attestation cases in the result list.

  1. Select the template in the result list.

  2. Click in the result list.

  3. Confirm the security prompt with Yes.

Custom notification processes

Set up customized processes to send more email notifications within an attestation case. You can use following events for generating processes.

Table 17: Events for the AttestationHelper object

Event

Triggered by

DecisionRequired

New attestation case created

Move to the next approval level

Remind

Reminder interval expired

Table 18: Events for the AttestationCase object

Event

Triggered by

Granted

Approval granted for an approval step.

Dismissed

Approval denied for an approval step.

OrderGranted

Approval granted for an entire approval procedure.

FinalDismissed

Approval denied for an entire approval procedure.

QueryToPerson

Making a query

AnswerFromPerson

Answering a query

RecallQuery

Recalling a query

Escalate

Attestation case escalated.

Aborted

Attestation case canceled.

Canceled

Obsolete attestation case canceled.

For detailed information about creating processes, see the One Identity Manager Configuration Guide.

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