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Defender 6.4.1 - Administration Guide

Getting started Managing Defender objects in Active Directory Configuring security tokens Securing VPN access Securing Web sites Securing Windows-based computers Defender Management Portal (Web interface) Securing PAM-enabled services Delegating Defender roles, tasks, and functions Automating administrative tasks Administrative templates Integration with Active Roles Push Notifications Appendices
Appendix A: Enabling diagnostic logging Appendix B: Troubleshooting common authentication issues Appendix C: Troubleshooting DIGIPASS token issues Appendix D: Defender classes and attributes in Active Directory Appendix E: Defender Event Log messages Appendix F: Defender Client SDK Appendix G: Defender Web Service API

Configuring the portal

When configuring the Defender Management Portal, you can do the following:

  • Specify the service account under which the Defender Management Portal will perform operations.
  • Assign portal roles to the Active Directory groups of your choice.
  • Manage the configuration of the Log Receiver Service.

    This service retrieves log files from the Defender Security Servers to the Defender Management Portal computer. The Defender Management Portal uses the retrieved log files to display authentication statistics and Defender Security Server warning messages and logs.

  • Specify the location that holds the Defender Security Server log files.

    The Defender Management Portal uses the log files in the specified location to generate Defender reports.

To configure the Defender Management Portal

  1. Sign in to the Defender Management Portal as a portal administrator.
  2. For instructions, see Opening the portal.
  3. Click the Administer Defender option.
  4. In the left pane, click the Configuration tab.
  5. In the right pane use the following tabs to configure the Defender Management Portal:
  • Service Account tab  Use this tab to specify the Defender Management Portal service account.
  • Roles tab Use this tab to assign the Defender Management Portal roles to the Active Directory groups you want.
  • Log Receiver Service tab  Use this tab to manage the Defender Log Receiver service. This service retrieves log files from the Defender Security Servers to the Defender Management Portal computer.
  • Reports tab  Use this tab to specify folder for storing log files of the Defender Security Servers deployed in your environment.

Service Account tab

Use the Service Account tab to specify the Defender Management Portal service account. By default, the Defender Management Portal uses the service account to do the following:

  • Program and assign the software tokens requested through the Defender Self-Service Portal.
  • Retrieve Active Directory data for Defender reports.

The portal performs all other actions under the account with which the user signs in to the portal.

On the Service Account tab, you can use the following elements:

  • User name  Type the user name of the account you want to appoint as the Defender Management Portal service account. The account you specify must be a member of the local Administrators group on the computer where the Defender Management Portal is installed.
  • Password  Type the password that matches the user name you have typed in the User name text box.
  • Domain  Type the name of the Active Directory domain to which the user account belongs.
  • Use service account for all actions  Select this check box if you want the Defender Management Portal to perform all actions under the specified service account. If you select this check box, the Defender Management Portal stops providing any information about the actions that users perform through the portal.

If the account you specify does not have the “Log on locally” right, that right is granted to the account automatically after you click the Save button on this tab.

You can create a new dedicated user account and appoint it as the Defender Management Portal service account. For more information, see Delegating Defender roles, tasks, and functions.

Roles tab

Use the Roles tab to assign the Defender Management Portal roles to the Active Directory groups you want. A portal role defines the actions available to the role holder in the Defender Management Portal.

You can assign the following portal roles:

  • Administrator
  • Helpdesk
  • Read-Only Helpdesk
  • Reports

For more information, see Portal roles.

To assign a portal role, click the magnifying glass button next to the role, and then select the Active Directory group from the list.

In the domain where the Defender Management Portal is installed, the Domain Admins group always has the Administrator portal role assigned, regardless of what group you specify in the Administrator option on the Roles tab.

Log Receiver Service tab

Use the Log Receiver Service tab to manage the Defender Log Receiver service. This service retrieves log files from the Defender Security Servers to the Defender Management Portal computer. The Defender Management Portal uses the retrieved log files to display authentication statistics and Defender Security Server warning messages and logs.

On this tab, you can use the following elements:

  • Service status  Shows the current status of the Defender Log Receiver service.
  • Restart  Restarts the Defender Log Receiver service. This button is only available when the service is running.
  • Stop  Stops the Defender Log Receiver service. This button is only available when the service is running.
  • Start  Starts the Defender Log Receiver service. This button is only available when the service is stopped.
  • Communication port  Specifies the port on which the Defender Log Receiver Service connects to the Defender Security Servers. The default port is TCP 13131. The Defender Management Portal automatically creates a rule in Windows Firewall to allow traffic on port specified in this text box. The rule is automatically updated when you change the port number.
  • DSS log cache size limit (MB)  Specifies the maximum size of the Defender Security Server log cache (.dat) file that is located on each Defender Security Server. The default maximum file size is 1000 MB. When the specified maximum file size is reached, older contents in the .dat file are overwritten. For more information, see Defender Security Server log cache.
  • Log Receiver Service database size limit (MB)  Specifies the maximum size of each Log Receiver Service database (.sdf) file that stores log data from the corresponding Defender Security Server. A separate .sdf file is created on the Defender Management Portal computer for each Defender Security Server. The default maximum size set for each .sdf file is 1000 MB. For more information, see Log Receiver Service database.
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