You can respond to inquiries that have been made to you about a product request.
TIP: If you respond to inquiries, do not grant or deny approval for the request.
To respond to inquiries
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Request inquiries.
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On the Request inquiries page, click the inquiry in the list that you want to answer.
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In the details pane, click Respond.
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In the Respond to an inquiry dialog, enter your answer in the Your answer field.
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Click Save.