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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Memberships – Multi requestable/unsubscribable resource (page description)

To open the Memberships – Multi requestable/unsubscribable resource page go to Responsibilities > My Responsibilities > Multi requestable/unsubscribable > select Multi requestable/unsubscribable resource > Memberships.

On the Memberships - Multi requestable/unsubscribable resource page, you can:

The following tables give you an overview of the different functions and content on the Attestation – Multi requestable/unsubscribable resource page.

Table 475: Controls

Control

Description

Request memberships

Use this button to request the multi-request resource for identities (see Assigning identities to my multi requestable/unsubscribable resources).

Deleting memberships

You can use this button to delete the assignment of the multi requestable/unsubscribable resource for selected identities (see Removing identities from my multi requestable/unsubscribable resources).

Select the check boxes in front of the identities whose multi requestable/unsubscribable resources you want to delete and click this button.

Table 476: Columns

Column

Description

Identity

Shows you the name of the identity to which the multi requestable/unsubscribable resource is assigned.

Origin

Shows you whether the multi requestable/unsubscribable resource was assigned to the identity directly or indirectly.

TIP: For each identity, you can see more useful information in the details pane. To do this, click the appropriate instance in the list. If the identity did not receive the membership through a direct assignment (for example, through an assignment request or delegation), the Request tab provides more information:

  • Information: Displays general information about a request. The information displayed varies and is dependent on the service category from which the request was triggered.

  • Workflow: Displays the life cycle chronologically as from the time of request.

  • Compliance: Displays possible rule violations for this request.

  • Entitlements: Show which entitlement are assigned to the role (if a role was requested).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestation – Multi requestable/unsubscribable resource (page description)

To open the Attestation – Multi requestable/unsubscribable resource page go to Responsibilities > My Responsibilities > Multi requestable/unsubscribable > select Multi requestable/unsubscribable resource > Attestation.

On the Attestation – Multi requestable/unsubscribable resource page, you can:

The following tables give you an overview of the various features and content on the Attestation – Multi requestable/unsubscribable resource page.

Table 477: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my multi requestable/unsubscribable resources' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my multi requestable/unsubscribable resources' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my multi requestable/unsubscribable resources' pending attestation cases).

Approve

Opens the Pending Attestations – Multi requestable/unsubscribable resources page (see Pending attestations – Multi requestable/unsubscribable resource (page description)).

Use this button to make approval decisions about attestation cases pending for the multi requestable/unsubscribable resource (see Approving and denying my multi requestable/unsubscribable resources' attestation cases).

Table 478: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my multi requestable/unsubscribable resources' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my multi requestable/unsubscribable resources' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my multi requestable/unsubscribable resources' attestation cases).

Table 479: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Devices (page description)

To open the Devices page go to Responsibilities > My Responsibilities > Devices.

On the Devices page, you can:

If you click a device in the list, a new page opens (see Device overview page (page description)), which contains more information and configuration options for the device.

The following tables give you an overview of the different functions and content on the Devices page.

Table 480: Controls

Control

Description

Adding new devices

Open the Add new device page (see Adding new devices (page description)).

Use this button to add a new device to the system (see Adding your own devices).

Table 481: Columns

Column

Description

Display

Shows the device's name.

Device model

Shows the model of the device.

Used by

Shows which identities use the device.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Adding new devices (page description)

To open the Add a new device page go to Responsibilities > My Responsibilities > Device > Add a new device.

On the Add a new device page, you can create a new device for which you are responsible. Do this by entering the new device's main data (see Adding your own devices).

Enter the following main data.

Table 482: Mobile phone main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Assign/Change and then select the identity that will use the device.

Device model

Click Assign/Change and then the model of the device.

Manufacturer

Click Assign/Change and then the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and then the status of the device.

Phone

Enter the device's telephone number.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

RAM [MB]

Enter the device's storage capacity ( in megabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

Carrier

Enter the name of the device's carrier.

IMEI

Enter the device's IMEI (unique identification number).

ICCID

Enter the IMEI (unique identification number) of the device's SIM card.

MAC address

Enter the device's MAC address.

Asset number

Enter the device's asset number.

Company owned

Select the check box if the device belongs to the company.

Table 483: PC main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Assign/Change and then select the identity that will use the device.

Device model

Click Assign/Change and then the model of the device.

Manufacturer

Click Assign/Change and then the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and then the status of the device.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

RAM [MB]

Enter the device's storage capacity ( in megabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

MAC address

Enter the device's MAC address.

PC

Select the check box if this is a simple desktop PC for an identity.

Servers

Select the check box if this is a server.

VM Host

Select the check box if this is a host for a virtual machine.

VM Client

Select the check box if this is a virtual machine.

VM Host

Click Assign/Change and then the device on which the virtual machine is installed.

The select is available if the VM Client check box is set.

Asset number

Enter the device's asset number.

Company owned

Select the check box if the device belongs to the company.

Table 484: Tablet main data

Property

Description

Device type

In the menu, select the type of device.

Used by

Click Assign/Change and then the identity that will use the device.

Device model

Click Assign/Change and then the model of the device.

Manufacturer

Click Assign/Change and then the manufacturer of the device.

Device ID

Enter a name for the device.

Device status

Click Assign/Change and then the status of the device.

Phone

Enter the device's telephone number.

Location description

Enter additional information about the device's location.

Serial number

Enter the device's serial number.

RAM [MB]

Enter the device's storage capacity ( in megabytes).

Operating system

Enter the name of the device's operating system.

Operating system version

Enter the version number of the device's operating system.

Carrier

Enter the name of the device's carrier.

IMEI

Enter the device's IMEI (unique identification number).

ICCID

Enter the IMEI (unique identification number) of the device's SIM card.

MAC address

Enter the device's MAC address.

Asset number

Enter the number of the asset in the device's bookkeeping.

Company owned

Select the check box if the device belongs to the company.

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