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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Auditing (page description)

To open the Auditing page go to Compliance > Auditing.

On the Auditing page, you can display all the approval decisions about rule and policy violations in the system.

To do this, click on one of the tiles:

Table 251: Tiles

Tiles

Description

Rule violations

Here you can display all rule violations.

Policy violations

Here you can display all policy violations.

Auditing - rule violations (page description)

To open the Auditing – Rule Violations page go to Compliance > Auditing > Rule Violations.

On the Auditing – Rule Violations page you can view all rule violations in the system (see Displaying all rule violations).

The following tables give you an overview of the various features and content on the Auditing – Rule Violations page.

Table 252: Controls

Control

Description

Select approver

Click Assign and select the identity whose approvals you want to display.

Table 253: Columns

Column

Description

Identity

Shows you the name of the identity that violated the rule.

Rule violation

Shows you the name of the violated rule.

Approval state

Shows you what status the rule violation currently has.

The following status' are possible:

  • Approval decision pending: The rule violation has yet to be decided.

  • Exception granted: The exception was approved. In the details pane, on the Rule violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Rule violation tab, you can see why the exception was denied approval.

Risk index (reduced)

Shows you the risk index reduced by the mitigating control.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Rule violation: Shows you general information about the rule violation.

  • Rule: Show general information about rule that was violated.

Auditing – Policy violations (page description)

To open the Auditing – Policy Violations page go to Compliance > Auditing > Policy Violations.

On the Auditing - Policy Violations page, you can display all policy violations in the system (see Displaying all policy violations).

The following tables give you an overview of the various features and content on the Auditing – Policy Violations page.

Table 254: Controls

Control

Description

Select approver

Click Assign and select the identity whose approvals you want to display.

Table 255: Columns

Column

Description

Identity

Shows you the name of the identity that violated the policy.

Policy

Shows you the name of the violated policy.

State

Shows you the current status of the policy violation.

The following status' are possible:

  • Approval decision pending: The policy violation has yet to be decided.

  • Exception granted: The exception was approved. In the details pane, on the Policy violation tab, you can see why the exception was granted approval.

  • Exception denied: The exception was denied. In the details pane, on the Policy violation tab, you can see why the exception was denied approval.

TIP: You can show less data by using the column filters. For more information, see Filtering.

TIP: On the following tabs in the details pane, you can view other useful information about each rule violation. To do this, click the corresponding entry in the list.

  • Policy violation: Shows you general information about the policy violation.

  • Object: Shows you general information about object that was violated the policy.

  • Policy: Shows you general information about policy that was violated.

Governance administration (page description)

To open the Governance Administration page go to Attestation > Governance Administration.

On the Governance Administration page, you can manage compliance rules and company policies and related functions.

To do this, click on one of the tiles:

Table 256: Tiles

Tiles

Description

Risk assessment

Here you can perform the following actions for the risk index functions that contribute to the calculation of risk indexes:

Compliance framework

Here you can display all compliance frameworks (see Displaying compliance frameworks).

High-risk overview

Here you can see an overview of the objects with the highest risk factor (see Displaying high risk objects).

Rule violations

Here you can show an overview of compliance rules and the corresponding rule violations and generate detailed reports on them (see Displaying compliance rules).

Policy violations

Here you can get an overview of company policies and the corresponding policy violations, and generate detailed reports about them (see Displaying company policies).

Rule analysis

Here you can display all the compliance rules with SAP functions and user accounts that violate them (see Displaying compliance rules with SAP functions). You can investigate the rule violation to determine the reason for it and take action if necessary.

Function analysis

Here you can display all rule violations of identities assigned to critical SAP functions (see Displaying rule violations of identities with critical SAP functions).

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