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Identity Manager 9.2.1 - Operations Support Web Portal User Guide

Unresolved references

On the Unresolved references page, you can view unresolved references. User this function to quickly identify synchronization issues and to take any action as necessary.

If a reference object does not exist in the One Identity Manager database, the object reference cannot be resolved by synchronizing. Unresolvable object references are written to a data store. This ensures that the references remain intact and are not deleted by target system provisioning.

Example

An Active Directory group has an account manager, which owns a domain not in the current synchronization run. The account manager is not in the One Identity Manager database either.

Synchronization cannot assign an account manager. In order to retain the assignment, the object reference is saved with the account manager's distinguished name in the data store.

During each synchronization, One Identity Manager tries to clean up the data store. If referenced objects in the One Identity Manager database exist, the references can be resolved and the entries are deleted from the data store.

For more information, see the One Identity Manager Target System Synchronization Reference Guide.

To find out how to display the page, see Displaying unresolved references

You can view the following information on the Unresolved references page.

Table 13: Unresolved references

Column

Description

Display name

Shows the name of the property whose value cannot be resolved.

Object

Shows the name of the object containing the reference that cannot be resolved.

Synchronization project

Shows the synchronization project in which the unresolved reference occurred.

system

Shows the system in which the unresolved reference appeared.

Data

Shows the value of the property that cannot be resolved.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Detailed information about this topic

Displaying unresolved references

You can display unresolved references at any time.

To display unresolved references

  • In the menu bar, click Synchronization > Unresolved references.

    This opens the Unresolved references page.

Related topics

Database log

The Database log tab displays any information, warnings, and error messages for different components in One Identity Manager.

To learn how to display the page, see Viewing the database log.

You can view the following information on the Database log page.

Table 14: Database log

Column

Description

Date

Shows the date that the message appeared.

Program

Shows the name of the components that generated the message.

Message

Shows the message text.

Host

Shows the name of the host on which the event occurred.

Logged in system user

Shows the name of the system user who ran the command.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

TIP: Use the filter above the table to limit the number of messages displayed.

Detailed information about this topic

Viewing the database log

To view the database log

  • In the menu bar, click System > Database log.

    The Database log page is opens.

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