To support troubleshooting in OAuth 2.0/OpenID Connect authentication you can log personal login data, such as information about tokens or issuers. The log is written to the object log file (<appName>_object.log) of the respective One Identity Manager component.
To log authentication data
In the Designer, set the QBM | DebugMode | OAuth2 | LogPersonalInfoOnException configuration parameter.
In the One Identity Manager default installation, the log files are written to the %LocalAppData%\One Identity\One Identity Manager\<appName> under the name <appName>.log directory, where appName is the name of the One Identity Manager component.
Example: %LocalAppData%\One Identity\One Identity Manager\Manager\Manager.log
All messages with a minimum information level of Info are recorded in the <appName>.log file. The files are kept for 7 days and backed up daily.
In addition, all messages with a severity level of Fatal are recorded in the event log for the One Identity One Identity Manager <appName> source.
NOTE: The default settings for the configuration require write permissions for the %localappdata% directory. If a One Identity Manager component (*.exe) does not have the required permissions, change the logBaseDir variable in the nlog.config configuration file to write the log to a directory for which the permissions exist.
The configuration settings for logging messages using NLog are made in the nlog.config configuration file. For an exact description and functionality of NLog, see the online help (http://nlog-project.org/). The nlog.config settings are globally valid for all One Identity Manager components.
Use variables to define the general names, output path, and the severity levels to be recorded in the log files and the event log in the configuration file.
|
Variable |
Description |
|---|---|
|
appName |
Application name of the One Identity Manager component. If it is not possible to determine the application name, IdentityManager is used. |
|
logBaseDir |
Output path for the component's log files. Default: %LocalAppData%\One Identity\One Identity Manager\<appName> |
|
logFileLevel |
Severity level of messages to write to the log file. Default: Info |
|
eventLogLevel |
Severity level of the messages that are written to the event log. Default: Fatal |
The output targets for messages and the settings for storing and archiving log files are defined in the targets section. NLog already has predefined targets that you can use in the configuration file.
|
Target Name |
Description |
|---|---|
|
logfile |
Name and settings of the general log file of a One Identity Manager component. Default settings: Name: <appName>.log Storage: 7 days Archived: daily |
|
debug |
Name and settings of the log file for recording debug messages. Default settings: Name: /debug/<appName>.log Storage: 7 days Archived: daily |
|
sqllogfile |
Name and settings of the log file for recording database queries. Default settings: Name: <appName>_sql.log Storage: 7 days Archived: daily |
|
objectlogfile |
Name and settings of the log file for recording object actions over the object layer. Default settings: Name: <appName>_object.log Storage: 7 days Archived: daily |
|
jobgenlogfile |
Name and settings of the log file for recording during process generation. Default settings: Name: <appName>_jobgen.log Storage: 7 days Archived: daily |
The rules section is used to define rules for logging the messages. The logger name is used to define which components are logged. Messages are logged for all components with the default setting logger name="*". To limit logs to certain components, use the name contained in the log.
| Logger name | Description |
|---|---|
|
FrontendLog |
Logs actions in front-ends. |
|
JobGenLog |
Logs during process generation. |
|
Jobservice |
Logs One Identity Manager Service messages. |
|
ObjectLog |
Logs object actions through the object level. |
|
ProjectorEngine |
Logs messages from the synchronization engine. |
|
SqlLog |
Logs database queries |
|
StopWatch |
Logs timings. |
|
SystemConnection |
Detailed logging of data communication with the system connection during synchronization, including system configuration and system connectors' data communication. |
|
SystemConnector |
Logs system connector data communication during synchronization. |
|
Update |
Logs update handling. |
|
WebLog |
Logs Web service actions. |
|
DebugLogObserver |
Logs performance data from the synchronization engine. |
You can enter the severity level through:
minlevel: Messages above this severity level are logged. The LogFileLevel variable can overwrite the severity level in a custom configuration file.
level: Messages with exactly this severity level are logged. The eventLogLevel variable can overwrite the severity level in a custom configuration file.
| Severity Level | Description |
|---|---|
|
Trace |
Logs highly detailed information. This setting should only be used for analysis purposes. The log file quickly becomes large and cumbersome. |
|
Debug |
Logs debug steps. This setting should only be used for testing. |
|
Info |
Logs all information. |
|
Warning |
Logs all warnings. |
|
Error |
Logs all error messages. |
|
Fatal |
Logs all critical error messages. |
The following files are defined for custom extensions.
<include file="${basedir}/custom-log-variables.config" ignoreErrors="true"/>
<include file="${basedir}/custom-log-targets.config" ignoreErrors="true"/>
Success and error messages from process handling are written to the One Identity Manager Service log file. Messages can also be written to a server’s event log. A severity level can be configured for output to this log file.
You can create most of the settings in the One Identity Manager Service configuration file. Use the Job Service Configuration program to do this. For more information about working with Job Service Configuration and configuring the One Identity Manager Service, see the One Identity Manager Configuration Guide.
The One Identity Manager Service log files can be displayed using a HTTP server (http://<server name>:<port number>).
Users require permission to open an HTTP server. The administrator must grant URL approval to the user to do this. This can be run with the following command line call:
netsh http add urlacl url=http://*:<port number>/ user=<domain>\<user name>
If the One Identity Manager Service has to run under the Network Service's user account (NT Authority\NetworkService), explicit permissions for the internal web service must be granted. This can be run with the following command line call:
netsh http add urlacl url=http://<IP address>:<port number>/ user="NT AUTHORITY\NETWORKSERVICE"
You can check the result with the following command line call:
netsh http show urlacl
To display the One Identity Manager Service log file, configure the following modules in the One Identity Manager Service configuration file:
FileLogWriter module
Create the log file settings in this module.
Configuration module
Configure the port for displaying the services. The default value is port 1880.
HTTP authentication module
Set up an authentication method to display the log file.
For more information about configuring the One Identity Manager Service, see the One Identity Manager Configuration Guide.
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