A request process is triggered when you request a product. Whether you are authorized to request a product depends on your role and your permissions. Managers or other authorized users can make a request for other identities in their name.
You can complete a request in three steps:
Add the desired product to your shopping cart (see Adding products to the shopping cart).
Verify the shopping cart and amend the product requests as required (see Managing products in the shopping cart).
Submit the request (see Submitting requests).