You can group individual service items into service categories to create a service catalog.
To edit service categories
In the Manager, select the Accounting > Service catalog category.
In the result list, select the service category and run the Change main data task.
Edit the service category's main data.
Enter the following main data of a service category. If you add a new service category, you must fill out the required fields.
|
Main data |
Meaning |
|---|---|
|
Service category |
The service item’s name. |
|
Special service category |
Specifies whether the service category has a special purpose. |
|
Parent service category |
If you want to have service categories in a hierarchical structure, select a parent service category from the list. |
|
Product owners |
Assign a Request & Fulfillment | IT Shop | Product owner application role. This property is only available if the QER | ITShop configuration parameter is enabled. |
|
Attestors |
Assign a Request & Fulfillment | IT Shop | Attestor application role. The members of this application role can chosen as attestor in an attestation procedure. To create a new application role, click Attestors can only be assigned if the QER | ITShop configuration parameter is enabled. For more information, see the One Identity Manager Attestation Administration Guide. |
|
Activity supplied |
Select a activity supplied from the menu. |
|
Cost type |
Select a cost type from the menu. |
|
Approval policies |
Approval policies used to determine the approver when the service item is requested from a service category in the IT Shop. This property is only available if the QER | ITShop configuration parameter is enabled. |
|
Request property |
Select a request property using the additional request parameters that are defined for a request. Requests can be given additional information though product-specific request properties such as the specific details of a product, its size, or color. A request property gathers all additional features together that can be given when requesting a product. To create a new request property, click This property is only available if the QER | ITShop configuration parameter is enabled. |
|
Purchase price, sales price, internal price, currency |
Enter the required price information for the service category accounting. |
|
Sort order |
Customer specific criteria for sorting assigned service items. |
|
Description |
Text field for additional explanation. |
|
Full name |
Full name of the service category. |
|
Remarks |
Text field for additional explanation. |
|
Picture |
Picture for this service category. Select the path where the picture is stored. |
|
Spare field no. 01 - spare field no. 10 |
Additional company-specific information. Use the Designer to customize display names, formats, and templates for the input fields. |
One Identity Manager supplies service categories by default. These service categories make up the default service items in the service catalog.
To edit default service categories
In the Manager, select the Accounting > Service catalog category.
Use this task to assign any number of service items to a service category.
To assign service items to a service category
In the Manager, select the Accounting > Service catalog category.
Select the service category in the result list.
Select the Assign service items task.
In the Add assignments pane, assign service items.
TIP: In the Remove assignments pane, you can remove service item assignments.
To remove an assignment
Select the service item and double-click 
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. Enter the application role name and assign a parent application role.