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Identity Manager 9.0 LTS - Web Portal User Guide

General tips and getting started Requests
Setting up and configuring request functions Requesting products Saved for Later list Managing my request templates Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Compliance Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my business roles Managing my identities Managing my cost centers Managing my locations Managing my system entitlements Managing my system roles
Delegating tasks Ownerships
Managing data
Managing identities Managing user accounts Managing system entitlements Managing departments Managing locations Managing cost centers Managing business roles Managing system roles
Appendix: Attestation conditions and approval policies from attestation procedures

Marking identities as security risks

You can mark identities as a security risk. Then the user accounts and resources of the affected identity are blocked.

To mark an identity as a security risk

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity you want to mark as a security risk.

  4. In the Edit Identity pane, toggle the switch next to Identity poses a security risk.

  5. In the Mark Identity as Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity poses a security risk.

  6. Click Save.

Revoking identities' security risks

If identities have been marked as a security risk, you can unmark them again. Then the affected identity regains access to user accounts and resources.

To revoke an identity's security risk

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the relevant identity.

  4. In the Edit Identity pane, toggle the switch next to Identity poses a security risk.

  5. In the Resolve Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity does not pose a security risk.

  6. Click Save.

Deleting identities

When an identity is deleted, they are tested to see if user accounts and company resources are still assigned, or if there are still pending requests. The identity is marked for deletion and therefore locked out of further processing. Before an identity is permanently deleted from the database, you must remove all company resource assignments and finalize all requests. If no more company resources are assigned, the identity is deleted permanently.

To delete an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity you want to delete.

  4. In the Edit Identity Data area, click Delete.

  5. In the Delete Identity dialog, confirm the prompt with Yes.

Assigning other managers to identities

You can assign managers to identities or remove the currently assigned manager.

To assign a manager to an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity that you want to assign to a new manager.

  4. In the Edit Identity pane, click in the Manager field to select the manager you want to assign to the identity.

    TIP: To remove the current manager, in the Manager menu, click (Remove assignment).

  5. Click Save.

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