You can activate permanently deactivated identities if they have not been deactivated by certification.
To reactivate an identity
Open the home page.
On the home page, click Show in the My Direct Reports tile.
On the Identities page, click the identity you want to activate.
In the Edit Identity pane, expand the Organizational information section.
In the Organizational Information pane, clear the Permanently deactivated check box.
Click Save.
You can mark identities that you manage as a security risk. Then the user accounts and resources of the affected identity are blocked.
To mark an identity as a security risk
Open the home page.
On the home page, click Show in the My Direct Reports tile.
On the Identities page, click the identity you want to mark as a security risk.
In the Edit Identity pane, toggle the switch next to Identity poses a security risk.
In the Mark Identity as Security Risk dialog, confirm the prompt with Yes.
The text next to the switch changes to Identity poses a security risk.
Click Save.
If identities that you manage have been marked as a security risk, you can unmark them again. Then the affected identity regains access to user accounts and resources.
To revoke an identity's security risk
Open the home page.
On the home page, click Show in the My Direct Reports tile.
On the Identities page, click the relevant identity.
In the Edit Identity pane, toggle the switch next to Identity poses a security risk.
In the Resolve Security Risk dialog, confirm the prompt with Yes.
The text next to the switch changes to Identity does not pose a security risk.
Click Save.
You can assign other managers to the identities for which you are responsible.
To assign a new manager to an identity
Open the home page.
On the home page, click Show in the My Direct Reports tile.
On the Identities page, click the identity that you want to assign to a new manager.
In the Edit Identity Data pane, click Assign to new manager.
On the Shopping Cart page, click Edit next to Assign new manager.
In the New manager assignment pane, in the New manager menu, select the manager you want to assign to the identity.
(Optional) If the identity for which you are selecting a new manager already has entitlements or products assigned, they are removed or unsubscribed by default on the effective date. If you want the identity to retain these entitlements or products when transferring to the new manager, disable the check boxes next to the respective entitlements and products.
(Optional) In the Reason field, enter why you are assigning a new manager.
(Optional) In the Priority menu, select the priority.
(Optional) To specify from when the new manager is responsible for the identity, enter the date in the Valid from field. If you leave the field blank, the change of manager will be carried out immediately after the new manager is approved.
Click Save.
On the Shopping Cart page, click Submit.
NOTE: On the Pending Requests page, your request to change managers is presented to the new manager to be granted or denied approval (see Approving new managers' pending requests). After the new manager approves this requests, the new manager is assigned.
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