Changing priority of pending requests
As an approver of requests, you can set the priority of individual requests. For example, this positions requests at different positions in the request list. This means that if the list is sorted in descending order, requests with high priority are listed at the top.
To change a request's priority
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Pending Requests.
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On the Pending Requests page, click the request in the list whose priority you want to change.
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In the details pane, click more > Change priority.
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In the Set the priority for this request dialog, in the Priority menu, click the priority you want to use for this request.
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Click Apply.
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Then make an approval decision about the request (see Approving and denying requests).
NOTE: The modified priority is not changed until you have saved you approval decision about the request.
Related topics
Confirming terms of use
If a product has been requested for you by another identity that requires confirmation of the terms of use, your approval is required for that request.
To confirm terms of use of a request if you are the recipient
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Pending Requests.
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On the Pending Requests page, click the request in the list that requires confirmation of the terms of use.
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In the details pane, click Show details.
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Read the terms of use carefully and select the I have read and understood the terms of use check box.
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Click Accept.
Related topics
Adding more products to pending requests
You can add more products to requests.
To add more products to a request
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Pending Requests.
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On the Pending Requests page, click the request in the list that you want to add products to.
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In the details pane, click more > Show entire request.
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On the Request overview page, click Add items to this request.
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On the Request page, add the product you want to the shopping cart, edit the products in the shopping cart and send the request.
Related topics
Canceling pending requests
As approver, you can cancel a request. This cancels the request and the requested product is not assigned to the recipient but it can be requested again.
TIP: To find out how to cancel requests for yourself or for identities that you manage, see Canceling requests.
To cancel a pending request
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In the menu bar, click Request > My Actions.
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On the My Actions page, click Pending Requests.
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On the Pending requests page, mark the request in the list that you want to cancel.
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In the details pane, click Withdraw request.
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In the Withdraw request dialog, enter a reason for the cancellation.
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Click OK.
Related topics
