Configuring the editable properties of service items
You can specify which properties users can change when they edit service items.
Required configuration key:
To configure the editable properties of service items
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Log in to the Administration Portal (see Logging in to the Administration Portal).
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In the navigation, click Configuration.
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On the Configuration page, in the Show configuration for the following API project menu, select the Web Portal API project.
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Expand the Properties editors/Editable properties/AccProduct configuration keys.
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You can perform the following actions:
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To add a property, click New and select the corresponding property from the menu.
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To change an existing property, select the property in the corresponding menu.
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To remove a property, Next to the corresponding property, click 
(Delete).
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Click Apply.
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Perform one of the following actions:
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If you want to apply the changes locally only, click Apply locally.
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If you want to apply the changes globally, click Apply globally.
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Click Apply.
Configuring devices
You can configure devices via the Administration Portal.
Detailed information about this topic
Configuring the editable properties of devices
You can specify which properties users can change when they edit devices.
Required configuration keys:
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Editable properties for devices (Computer) (VI_Hardware_Fields_PC): Specifies which properties of computers users can edit.
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Editable properties for devices (Server) (VI_Hardware_Fields_SRV): Specifies which properties of servers users can edit.
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Editable properties for devices (Mobilephone) (VI_Hardware_Fields_MP): Specifies which properties of mobile phones users can edit.
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Editable properties for devices (Tablet) (VI_Hardware_Fields_TAB): Specifies which properties of tablets users can edit.
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Editable properties for devices (Printer) (VI_Hardware_Fields_PR): Specifies which properties of printers users can edit.
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Editable properties for devices (Display) (VI_Hardware_Fields_MO): Specifies which properties of monitors users can edit.
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Editable properties for devices (Default) (VI_Hardware_Fields_SRV): Specifies which properties of default devices users can edit.
To configure the editable properties of service items
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Log in to the Administration Portal (see Logging in to the Administration Portal).
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In the navigation, click Configuration.
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On the Configuration page, in the Show configuration for the following API project menu, select the Web Portal API project.
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Expand the following keys:
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Editable properties for devices (Computer)
- Editable properties for devices (Server)
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Editable properties for devices (Mobile phone)
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Editable properties for devices (Tablet)
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Editable properties for devices (Printer)
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Editable properties for devices (Display)
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Editable properties for devices (Default)
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You can perform the following actions:
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To add a property, click New and select the corresponding property from the menu.
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To change an existing property, select the property in the corresponding menu.
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To remove a property, Next to the corresponding property, click (Delete).
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Click Apply.
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Perform one of the following actions:
-
If you want to apply the changes locally only, click Apply locally.
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If you want to apply the changes globally, click Apply globally.
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Click Apply.
Configuring the Password Reset Portal
The Password Reset Portal allows users to reset passwords of the user accounts they manage securely.
Detailed information about this topic
