My Requests (web client)
If you are a requester, click 
My Requests to make a request or see information about requests.
To make a request
You must be an authorized user of an entitlement to create a request for the assets and accounts you need.
- Click My Requests to go to the My Request page.
- Follow the workflow steps. For more information, see Requesting a password release.
To create a favorite
You can create favorites for requests you make often. For more information, see Favorites (web client).
To view and manage requests
On the My Requests page, you can view the requests. Control the display using the following approaches:
- Click Sort By
then select to sort by Account Name, Asset Name, Due Next, Expiring Next, Most Recent, or Status.
- Click
sort up or 
sort down to sort in ascending or descending order.
-
- Click
Filters to filter by the status.
- All: Requests in all states.
- Available: Approved requests that are ready to view or copy.
- Pending Approval: Requests that are waiting for approval
- Approved: Requests that have been approved, but the checkout time has not arrived. Or, for pending accounts restored when using the Safeguard for Privileged Passwords suspend feature.
- Revoked: Approved requests retracted by the approver. The approver can revoke a request after the request has become available.
- Expired: Requests for which the checkout duration has elapsed.
- Denied: Requests denied by the approver.
- For more information, see Search box.
Approvals (web client)
Reviews (web client)
Favorites (web client)
On your 
Home or My Requests page, you will see My Favorites (number of favorites). You can quickly make requests by creating a favorite of requests you make often, then just click the favorite.
You must be authorized to create requests for the assets and accounts you choose to include in a favorite. To change the look of the favorite tiles, click 
for large icons or 
for small icons.
Add a favorite
- To the right of My Favorite Requests, click
Add.
- On the Asset Selection page, select the assets to access. Use the following approaches to quickly find the assets you want:
- Click
to search the Asset, Network Address, or Platform. For more information, see Search box.
- Once you've selected assets, the number of Assets selected displays in the lower left. You can toggle between Show only selected and Show all.
- In the lower right, select the number of Items per page that display. Click the arrows to move through the pages.
- Click Next to select the accounts.
- On the Account & Access Type Selection , select the account for the asset. If there are several accounts associated with an asset:
- Click the Select Account(s) link.
- Select the account(s) for that asset.
- Click OK.
- Continue to select accounts for each asset.
- Click Next to provide favorite details:
- Enter a Name for the favorite.
- Enter a Brief Description.
- Select the color of the favorites tile.
- Click Add.
Manage a favorite
Once a favorite has been created, you can use and manage the favorite.
- Click the
menu on the right of the favorite and perform a task:
- Click Submit Request to submit the request and launch the request workflow.
- Click Change Color to change the color of the favorite. This is useful to color code types of requests.
- Click Remove to delete the favorite.
Approvals on the left of the page to manage approvals. On the Approvals page, you can:
to approve all the selected requests. Optionally, enter a comment.
to deny all the selected requests. Optionally, enter a comment.
and select the columns you want to see.
Reviews on the left of the page to manage reviews. On the Reviews page, you can: