Select a drop-down to sort
By default, the desktop client lists the objects in alphabetical order; however, you can use the controls located above the list to sort the object list.
To sort the desktop client object lists
- Select Ascending or Descending under the Search box to sort the list in either alphabetical or reverse-alphabetical order.
- To sort the list of Accounts, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Name (Default)
- Description
- Asset
- Domain Name
- Profile
- Partition
-
To sort the list of Account Groups, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Name (Default)
- Description
- Dynamic
- To sort the list of Assets, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Name (Default)
- Description
- Platform
- Network Address
- Partition
-
To sort the list of Asset Groups, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Name (Default)
- Description
- Dynamic
- To sort the list of Entitlements, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Priority (Default)
- Name
- Description
-
To sort the list of Partitions, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Name (Default)
- Description
- To sort the list of Users, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- User Name (Default)
- Description
- First Name
- Last Name
- Email Address
- Domain Name
- To sort the list of User Groups, open the drop-down menu under the Search box and choose one of the following options before sorting the list in either Ascending or Descending order:
- Name (Default)
- Description
- Type (Sorts by local and directory groups.)
Privileged access requests
One Identity Safeguard for Privileged Passwords provides a workflow engine that supports time restrictions, multiple approvers, reviewers, emergency access, and expiration of policy. It also includes the ability to input reason codes and integrate directly with ticketing systems.
In order for a request to progress through the workflow process, authorized users perform assigned tasks. These tasks are performed from the user's 
Home page in the desktop client or web client.
As a Safeguard for Privileged Passwords user, your Home page provides a quick view to the access request tasks that need your immediate attention. In addition, an Administrator can set up alerts to be sent to users when there are pending tasks needing attention. For more information, see Configuring alerts.
The access request tasks you see on your Home page depend on the rights and permissions you have been assigned by an entitlement's access request policies. For example:
-
Requesters see tasks related to submitting new access requests, as well as actions to be taken once a request has been approved (for example, viewing passwords, copying passwords, launching sessions, and checking in completed requests).
Requesters can also define favorite requests, which then appear on their Home page for subsequent use. This can be done from either the desktop client or web client:
- Approvers see tasks related to approving (or denying) and revoking access requests.
- Designated reviewers see tasks related to reviewing completed (checked in) access requests, including playing back a session if session recording is enabled.
Password release and session requests use a workflow engine; however, the actions taken on a session request are slightly different than those taken on a password release request. Therefore, we will cover each of these access request workflows separately:
Configuring alerts
All users are subscribed to the following email notifications; however, users will not receive email notifications unless they have been included in a policy as a requester (user), approver, or reviewer.
- Access Request Approved
- Access Request Denied
- Access Request Expired
- Access Request Pending Approval
- Access Request Revoked
- Password was Changed
- Review Needed
Toast notifications may also appear on your console when the desktop client application is not the active foreground application.
Using the desktop client, there are two ways to configure One Identity Safeguard for Privileged Passwords to send event alerts to Safeguard for Privileged Passwords users:
Toast notifications
Toast notifications are alerts that appear on your console when the desktop client application is not the active foreground application. For example, a toast notification may display when you are in another application or when you have minimized the One Identity Safeguard for Privileged Passwords desktop client.
(desktop client) To enable toast notifications
- In the desktop client, open
Settings (desktop client).
- Select the Enable Toast Notifications check box.
NOTE: When you select the Run in the System Tray check box, you cannot modify the toast notifications option because in that mode, you always get notifications.
Web client: