Use Show Routes to retrieve routing tables to further investigate connectivity issues.
- Navigate to Network Diagnostics:
- web client: Navigate to Appliance > Network Diagnostics.
- Select Show Routes.
- Click Show Routes to run the test.
- The test results display in the Output window.
Use telnet to test TCP/IP connectivity between the Safeguard for Privileged Passwords Appliance and the specified host.
- Navigate to Network Diagnostics:
- web client: Navigate to Appliance > Network Diagnostics.
- Click Telnet.
- Enter the remote host's IP or Hostname.
- Enter the Port number on a target host. The default is 23 and you can enter a value from 0 to 65535.
- Optionally, click More Settings to configure the Connection Timeout from 1 to 15 seconds.
- Click Connect to run the test. The test results display in the Output window.
Test throughput to other appliances in the cluster.
- Navigate to Appliance > Network Diagnostics.
- Click Throughput.
- In Target Appliance, select the target cluster appliance from the list.
- In MB to Transfer, select the size of the transfer to test (1 to 1000 MB).
- Click Test Throughput to run the test. View the Output.
Use the Trace Route test to obtain route information, such as the paths packets take from one IP address to another.
- Navigate to Network Diagnostics:
- web client: Navigate to Appliance > Network Diagnostics.
- Click Trace Route.
- Enter the remote host's IP or Hostname.
- Optionally, click More Settings to configure the following:
- Resolve IP addresses to hostname
- Maximize number of hops to search for target
- Timeout in milliseconds to wait for each reply
- Click Trace to run the test. The test results display in the Output window.