If the fonts are not displayed correctly, or the Safeguard Desktop Player application crashes when started in VirtualBox, enable 3D acceleration (Machine > Settings > Display > Screen > Enable 3D Acceleration), and install VirtualBox Guest Additions.
If these do not solve the problem, see Force rendering software.
Some video card drivers might have problems with OpenGL rendering: fonts do not appear correctly, or the Safeguard Desktop Player application crashes when started with warnings about the graphics card. If this happens, Safeguard Desktop Player tries to fall back to software rendering, but it might fail to do so.
To force software rendering, start Safeguard Desktop Player using the Safeguard Desktop Player - software rendering item in your application menu, or with the --software command-line option:
On Microsoft Windows, you cannot import CA certificates from a shared drive.
Copy the certificate to a local folder and import it from there.
Also, you must install the Safeguard Desktop Player application locally, you cannot start the player.exe file from a shared drive.
The Safeguard Desktop Player application displays important log messages on the Warnings tab. If you increase the log level of the application above the default, additional log messages are also displayed.
Figure 14: Warnings and logs
To specify the log level of the Safeguard Desktop Player application, use the following command-line parameters.
- -l or --log-level <number>
-
Set the log level of Safeguard Desktop Player:
For example:
- -o or --log-output <path-to-logfile>
-
Specify the path and filename of the log file. For example:
- -s or --log-spec <log-spec>
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Specify different log levels for certain components of Safeguard Desktop Player. For example: