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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Managing escalated requests
Attestation
Managing attestation inquiries directed at you Managing attestations Attestors for attestation cases Displaying attestation history Auditing attestations My attestation cases Managing escalated attestation cases Pending attestations
Compliance Responsibilities
Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Managing task delegations Ownerships Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Entitlements – Department (page description)

To open the Entitlements – Department page go to Responsibilities > My Responsibilities > Departments > select department > Entitlements.

On the Entitlements – Department page, you can:

The following tables give you an overview of the different functions and content on the Entitlements – Department page.

Table 364: Controls

Control

Description

New

Use this button to add a new entitlement to the department (see Adding my department entitlements). Identities that this department is assigned to, automatically obtain membership in the object assigned here.

Remove

Use this button to delete selected entitlements (see Deleting my department entitlements). To do this, select the check box in front of the entitlement you want to delete and click the button.

Table 365: Columns

Column

Description

Entitlement

Shows the entitlement's name.

Origin

Shows how the entitlement was assigned. For example, the entitlement might have been assigned through a dynamic role.

Entitlement type

Shows the entitlement type (for example, report subscriptions, account definition, resources).

TIP: You can show less data by using the column filters. For more information, see Filtering.

Compliance – Department (page description)

To open the Compliance – Department page go to Responsibilities > My Responsibilities > Departments > select department > Compliance.

On the Compliance – Department page, you can see the rule violations caused by this department (see Displaying my departments' rule violations).

The following table gives an overview of the different content on the Compliance – Department page.

Table 366: Columns

Column

Description

Entitlement

Shows the entitlement that caused the rule violation.

Rule

Shows the rule that was violated.

Risk index

Shows the severity of the rule violation (meaning the calculated risk index). The higher this value is, the higher the risk that this rule violation poses.

Risk index (reduced)

Shows the risk index taking mitigating controls into account. A rule’s risk index can be reduced by a significance amount after mitigating controls have been applied.

Mitigating controls are processes that exist outside the One Identity Manager solution and that reduce the risk of violation. For more information, see Compliance – Governance Administration.

TIP: On the following tabs, you can show other useful information about each rule violation in the pane. To do this, click the corresponding entry in the list.

  • Entitlement: Shows general information about the entitlement.

  • Rule: Show general information about rule that was violated.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Attestation – Department (page description)

To open the Attestation – Department page go to Responsibilities > My Responsibilities > Departments > select department > Attestation.

On the Attestation – Department page, you can:

The following tables give you an overview of the various features and content on the Attestation – Department page.

Table 367: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my department pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my department pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my department pending attestation cases).

Approve

Opens the Pending Attestations – Department page (see Pending attestations – Department (page description))

Use this button to make approval decisions about attestation cases pending for the department (see Approving and denying my department attestation cases).

Table 368: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my department pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my department pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my department attestation cases).

Table 369: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Risk – Department (page description)

To open the Risk – Department page go to Responsibilities > My Responsibilities > Departments > select department > Risk.

On the Risk – Department page, you can:

The risk index is calculated from the sum of all attribute-based values and the maximum of all assignment-based values.

The following tables give you an overview of the different functions and content on the Risk – Department page.

Table 370: Controls

Control

Description

View risk functions

Use this button to show the attributes and assignments that contribute to the calculated risk index (see Displaying my department risk indexes).

Table 371: Columns

Column

Description

Risk index

Shows which property/assignment affects the risk index.

Risk

  • At root level: Shows the summarized risk index of the property/assignment.

  • At other levels: Shows other details about the properties/assignments.

Weighting/change value

Shows, depending on the type of calculation, the value used to weigh the determined risk index in the overall calculation or the value used to alter the risk index respectively.

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