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Identity Manager 9.2.1 - Web Designer Web Portal User Guide

Inhaltsnavigation

General tips and getting started

Displaying the address book Logging in and out

Creating a new user account Logging in Logging in with security keys Logging in to the Password Reset Portal Logging out

The user interface layout

Home Header Menu bar

Unlocking user accounts Report subscriptions management

Subscribing to reports Editing report subscriptions Sending reports from report subscriptions Unsubscribing reports

Enabling/disabling email notifications Editing your profile information

Editing Active Directory user accounts

Displaying your own processes Managing password questions

Creating password questions Editing password questions To unlock password questions Deleting password questions

Changing passwords Navigation and use

Simple navigation Search

Running a search Context searching Advanced search

Sorting Bookmarks

Setting bookmarks Selecting bookmarks Deleting bookmarks

Opening help Support Community Connection Info

Text filters Number filters Object filter Filtering the calendar function Delete filter Custom filter conditions

Creating filters using the wizard Using control elements Displaying technical names of database columns Displaying filter conditions as SQL expressions

Grouping and ungrouping columns Showing other columns Saving views Deleting saved views Exporting views Mobile view

Heatmaps and statistics in the mobile view

Personal dashboard settings Switching languages

Managing reports

Creating reports Editing reports Disabling/Enabling reports Displaying report definitions

Overview Main data Usage

Generating reports Exporting reports

Security keys (WebAuthn)

Displaying security keys Setting up security keys Editing security keys Deleting security keys

Setting up and configuring request functions

Managing product bundles

Displaying product bundles

Displaying products in product bundles

Creating product bundles Editing product bundles

Adding products to product bundles Removing products from product bundles

Sharing product bundles

Stop sharing product bundles

Deleting product bundles

Requesting products

Adding products to the shopping cart Managing products in the shopping cart

Displaying the shopping cart Editing multiple products in the shopping cart Removing products from the shopping cart Setting the validity period of products in your shopping cart Specifying the priority of products in your shopping cart Giving reasons for requests Specifying departments for products in shopping cart Checking the shopping cart and removing invalid products Requesting products in the shopping cart for multiple identities Deleting shopping carts

Submitting requests Requesting for other identities or subidentities Displaying and requesting other identity’s products

Requesting products through reference users Requesting products through peer groups

Requesting using product bundles Requesting privileged access Requests for Active Directory groups

Requesting new Active Directory groups

Requesting new SharePoint groups

Managing the Saved for Later list

Saving products for later Displaying Saved for Later list Requesting products on the Saved for Later list Removing products from the Saved for Later list Deleting the Saved for Later list

Pending requests

Displaying pending requests

Displaying pending request history Displaying pending request entitlements Displaying rule violations of pending requests

Approving and denying requests

Displaying and approving entire requests of pending requests Approving pending requests from newly created Active Directory groups Approving pending requests from newly created SharePoint groups Approving new managers' pending requests

Appointing other approvers for pending requests

Rerouting approvals of pending requests Appointing additional approvers to pending requests

Removing additional approvers of pending requests

Delegating approvals of pending requests to other identities

Withdrawing delegations from pending requests

Escalating approvals of pending requests

Rejecting request approval Changing priority of pending requests Accepting terms of use for products requested for you Adding more products to pending requests Canceling pending requests Managing inquiries about pending requests

Sending inquiries about pending requests Recalling inquiries about pending requests Canceling reservations of pending requests Displaying answers to inquiries about pending requests

Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you

Displaying request inquiries Answering inquiries about requests

Auditing requests

Displaying all requests Displaying all approvals

Managing escalated requests

Displaying escalated requests Approving and denying escalated requests

Displaying and approving entire requests of escalated requests Approving escalated requests from newly created Active Directory groups Approving escalated requests from newly created SharePoint groups Approving new manager's escalated assignments

Appointing other approvers for escalated requests

Rerouting escalated requests' approvals Appointing additional approvers to escalated requests

Removing additional approvers from escalated requests

Delegating approvals of escalated requests to other identities

Withdrawing delegations from escalated requests

Changing priority of escalated requests Adding more products to escalated requests Canceling escalated requests Managing inquiries about escalated requests

Submitting inquiries about escalated requests Recalling inquiries about escalated requests Canceling reservations of escalated requests Displaying answers to inquiries about escalated requests

Managing attestation inquiries directed at you

Displaying attestation case inquiries Answering attestation case inquiries

Managing attestations

Attestation policy settings

Displaying attestation policies

Displaying attestation policies main data Displaying attestation policies statistics

Setting up attestation policies Editing attestation policies Copying attestation policies Deleting attestation policies

Managing attestation runs

Displaying attestation policy runs Extending attestation runs

Attestation by peer group analysis Sending attestation reminders

Sending reminders for your own attestation cases Sending reminders about pending attestation cases Sending reminders of pending attestation cases through the attestation history Sending reminders of pending auditing attestation cases Sending reminders about escalated attestation cases Sending reminders about attestation runs

Grouping attestation policies (using policy collections)

Displaying policy collections Creating policy collections Editing policy collections Disabling policy collections Deleting policy collections Assigning policy collections to attestation policies

Attestors for attestation cases

Displaying attestors of my attestation cases Displaying attestors of pending attestation cases Displaying attestors of pending attestation cases through the attestation history Displaying attestors of pending auditing attestation cases Displaying attestors of escalated attestation cases

Displaying attestation history

Displaying pending attestation case history Analyzing assignments of attested objects

Auditing attestations

Displaying all attestation cases

My attestation cases

Displaying your attestation cases Granting or denying my attestation cases

Managing escalated attestation cases

Displaying escalated attestation cases Granting or denying escalated attestation cases

Appointing other approvers for escalated attestation cases

Rerouting approvals of escalated attestation cases Appointing additional approvers to escalated attestation cases

Removing additional approvers from escalated attestation cases

Delegating approvals of escalated attestation cases to other identities

Withdrawing delegations from escalated attestation case approvals

Managing inquiries about escalated attestation cases

Submitting inquiries about escalated attestation cases Withdrawing inquiries about escalated attestation cases Revoking reserved escalated attestation cases Displaying answers to inquiries about escalated attestation cases

Pending attestations

Displaying pending attestation cases Approving or denying pending attestation cases Appointing other approvers for pending attestation cases

Rerouting approvals of pending attestation cases Appointing additional approvers to pending attestation cases

Removing additional approvers from pending attestation cases

Delegating approvals of pending attestation cases to other identities

Withdrawing delegations from pending attestation case approvals

Escalating approvals of pending attestation cases

Rejecting approval of attestation cases Managing inquiries about pending attestation cases

Submitting inquiries about pending attestation cases Withdrawing inquiries about pending attestation cases Revoking reserved attestation cases Displaying answers to inquiries about pending attestation cases

Managing rule violations

Displaying approvable rule violations Granting and denying rule violation exceptions Resolving rule violations Displaying rule violation history

Managing policy violations

Displaying approvable policy violations Granting and denying policy violation exceptions Displaying policy violation history

Auditing rule and policy violations

Displaying all rule violations Displaying all policy violations

Compliance – Governance Administration

Risk assessment

Displaying risk index functions Editing risk index functions Disabling/enabling risk index functions

Displaying compliance frameworks Displaying high risk objects Displaying compliance rules Displaying reports about compliance rules and rule violations Displaying company policies Displaying reports about company policies and violations Displaying compliance rules with SAP functions Displaying rule violations of identities with critical SAP functions

Responsibilities

Auditing departments

Displaying all departments Displaying department overviews Displaying department main data Displaying department memberships Displaying department entitlements Department attestations

Displaying department attestation cases Displaying attestors of department pending attestation cases

Department compliance

Displaying department rule violations

Displaying department risk indexes Department history

Displaying department history Displaying the status overview of departments Comparing statuses of departments

Displaying role memberships of department members

Auditing application roles

Displaying all application roles Displaying application role overviews Displaying application role main data Displaying memberships in application roles Displaying application role entitlements Application role attestations

Displaying application role pending attestation cases Displaying attestors of application role pending attestation cases

Application role history

Displaying application role history Displaying the status overview of application roles Comparing statuses of application roles

Displaying role memberships of application role members

Auditing devices

Displaying devices Displaying device overviews Displaying device main data Device attestations

Displaying device attestation cases Displaying attestors of pending attestation cases for devices

Auditing business roles

Displaying all business roles Displaying business role overviews Displaying business role main data Displaying memberships in business roles Displaying business role entitlements Business role attestations

Displaying business role attestation cases Displaying attestors of business role pending attestation cases

Business role compliance

Displaying business role rule violations

Displaying business role risk indexes Business role history

Displaying business role history Displaying the status overview of business roles Comparing statuses of business roles

Displaying role memberships of business role members

Auditing identities

Displaying all identities Displaying identity overviews Displaying identity main data Displaying identity requests Displaying identity approvals Displaying identity entitlements Displaying identity responsibilities Identity attestations

Displaying attestation cases of identities Displaying attestors of identity pending attestation cases

Identity compliance

Displaying identities' rule violations

Displaying identity risk indexes Identity history

Displaying identity history Displaying the status overview of identities Comparing statuses of identities

Auditing cost centers

Displaying all cost centers Displaying cost center overviews Displaying cost center main data Displaying memberships in cost centers Displaying cost center entitlements Cost center attestations

Displaying cost center attestation cases Displaying attestors of cost center pending attestation cases

Cost center compliance

Displaying cost center rule violations

Displaying cost center risk indexes Cost center history

Displaying cost center history Displaying the status overview of cost centers Comparing statuses of cost centers

Displaying role memberships of cost center members

Auditing multi-request resources

Displaying multi-request resources Displaying multi-request resource overviews Displaying multi-request resource main data Multi-request resource attestations

Displaying multi-request resource attestation cases Displaying attestors of multi-request resource pending attestation cases

Auditing multi requestable/unsubscribable resources

Displaying all multi requestable/unsubscribable resources Displaying multi requestable/unsubscribable resource overviews Displaying multi requestable/unsubscribable resource main data Displaying memberships in multi requestable/unsubscribable resources Multi requestable/unsubscribable resource attestations

Displaying multi requestable/unsubscribable resource attestation cases Displaying attestors of multi requestable/unsubscribable resource pending attestation cases

Auditing resources

Displaying all resources Displaying resource overviews Displaying resource main data Displaying memberships in resources Resource attestations

Displaying resource attestation cases Displaying attestors of resource pending attestation cases

Displaying role memberships resource members

Auditing software

Displaying all software applications Displaying software application overviews Displaying software application main data Displaying memberships in software applications Software application attestations

Displaying software application attestation cases Displaying attestors of software application pending attestation cases

Displaying role memberships of software application members

Auditing locations

Displaying all locations Displaying location overviews Displaying location main data Displaying memberships in locations Displaying location entitlements Location attestations

Displaying location attestation cases Displaying attestors of location pending attestation cases

Location compliance

Displaying location rule violations

Displaying location risk indexes Location history

Displaying location history Displaying the status overview of locations Comparing statuses of locations

Displaying role memberships of location members

Auditing system roles

Displaying all system roles Displaying system role overviews Displaying system role main data Displaying memberships in system roles Displaying system role entitlements System role attestations

Displaying system role attestation cases Displaying attestors of system role pending attestation cases

System role compliance

Displaying system role rule violations

Displaying system role risk indexes System role history

Displaying system role history Displaying the status overview of system roles Comparing statuses of system roles

Displaying role memberships of system role members

Auditing system entitlements

Displaying all system entitlements Displaying system entitlement overviews Displaying system entitlement main data Displaying memberships in system entitlements Displaying system entitlement child groups System entitlement attestations

Displaying attestation cases of system entitlements Displaying attestors of system entitlement pending attestation cases

System entitlement history

Displaying system entitlement history Displaying the status overview of system entitlements Comparing statuses of system entitlements

Displaying role memberships of system entitlement members

Auditing assignment resources

Displaying all assignment resources Displaying assignment resource overviews Displaying assignment resource main data Assignment resource attestations

Displaying assignment resource attestation cases Displaying attestors of assignment resource pending attestation cases

Managing task delegations

Displaying delegations Creating delegations Canceling delegations Deleting delegations Displaying delegation history

Assigning owners to system entitlements Assigning owners to devices Claiming ownership of Active Directory groups

Governance administration

Managing departments

Displaying all departments Restoring deleted departments Displaying department overviews Displaying and editing department main data Department memberships

Displaying department memberships Assigning identities to departments Removing identities from departments

Department entitlements

Displaying department entitlements Adding department entitlements Deleting department entitlements

Compliance: Departments

Displaying department rule violations Displaying department policy violations Displaying rule violations of department members Displaying risk indexes and entitlements of department members

Department attestations

Displaying department attestation cases Displaying attestors of department pending attestation cases Approving and denying department attestation cases Sending reminders about department pending attestation cases

Displaying department risk indexes Department history

Displaying department history Displaying the status overview of departments Comparing statuses of departments

Displaying role memberships of department members Copying/splitting departments Comparing and merging departments Displaying department statistics

Managing business roles

Displaying all business roles Restoring deleted business roles Displaying business role overviews Displaying and editing business role main data Business role memberships

Displaying business role memberships Assigning identities to business roles Removing business roles from identities

Business role entitlements

Displaying business role entitlements Adding business role entitlements Deleting business role entitlements

Compliance: Business roles

Displaying business role rule violations Displaying business role policy violations Displaying rule violations of business role members Displaying risk indexes and entitlements of business role members

Business role attestations

Displaying business role attestation cases Displaying attestors of business role pending attestation cases Approving and denying business role attestation cases Sending reminders about business role pending attestation cases

Displaying business role risk indexes Business role history

Displaying business role history Displaying the status overview of business roles Comparing statuses of business roles

Displaying role memberships of business role members Copying/splitting business roles Comparing and merging business roles

Managing identities

Displaying all identities Adding identities Displaying identity overviews Displaying and editing identity main data Assigning other managers to identities Creating reports about identities Displaying identity requests Identity entitlements

Displaying identity entitlements Deleting identity entitlements

Identity delegations

Displaying identity delegations Adding delegations for identities Canceling identity delegations Deleting identities' delegations

Identity attestations

Displaying identity attestation cases Displaying attestors of identity pending attestation cases Approving and denying identity attestation cases Sending reminders about identity pending attestation cases

Displaying identity risk indexes Identity history

Displaying identity history Displaying the status overview of identities Comparing statuses of identities

Creating passcodes for identities

Managing cost centers

Displaying all cost centers Restoring deleted cost centers Displaying cost center overviews Displaying and editing cost center main data Cost center memberships

Displaying cost center memberships Assigning identities to cost centers Removing identities from cost centers

Cost center entitlements

Displaying cost center entitlements Adding cost center entitlements Deleting cost center entitlements

Compliance: Cost centers

Displaying cost center rule violations Displaying cost center policy violations Displaying rule violations of cost center members Displaying risk indexes and entitlements of cost center members

Cost center attestations

Displaying cost center attestation cases Displaying attestors of cost center pending attestation cases Approving and denying cost center attestation cases Sending reminders about cost center pending attestation cases

Displaying cost center risk indexes Cost center history

Displaying cost center history Displaying the status overview of cost centers Comparing statuses of cost centers

Displaying role memberships of cost center members Copying/splitting cost centers Comparing and merging cost centers Displaying cost center statistics

Managing multi-request resources

Displaying multi-request resources Displaying multi-request resource overviews Displaying and editing multi-request resources main data Multi-request resource attestations

Displaying multi-request resource attestation cases Displaying attestors of multi-request resource pending attestation cases Approving and denying multi-request resource attestation cases Sending reminders about multi-request resource pending attestation cases

Managing multi requestable/unsubscribable resources

Displaying all multi requestable/unsubscribable resources Displaying multi requestable/unsubscribable resource overviews Displaying and editing multi requestable/unsubscribable resource main data Multi requestable/unsubscribable resource memberships

Displaying multi requestable/unsubscribable resource memberships Assigning identities to multi requestable/unsubscribable resources Removing multi requestable/unsubscribable resources from identities

Multi requestable/unsubscribable resource attestations

Displaying multi requestable/unsubscribable resource attestation cases Displaying attestors of multi requestable/unsubscribable resource pending attestation cases Approving and denying multi requestable/unsubscribable resource attestation cases Sending reminders about multi requestable/unsubscribable resource pending attestation cases

Managing resources

Displaying all resources Displaying resource overviews Displaying and editing resource main data Resources' memberships

Displaying resource memberships Assigning identities to resources Removing resources from identities

Resource attestations

Displaying resource attestation cases Displaying attestors of resource pending attestation cases Approving and denying resource attestation cases Sending reminders about resource pending attestation cases

Displaying role memberships resource members

Managing locations

Displaying all locations Restoring deleted locations Displaying location overviews Displaying and editing location main data Location memberships

Displaying location memberships Assigning identities to locations Removing identities from locations

Location entitlements

Displaying location entitlements Adding location entitlements Deleting entitlements from locations

Compliance: Locations

Displaying location rule violations Displaying location policy violations Displaying rule violations of location members Displaying risk indexes and entitlements of location members

Location attestations

Displaying location attestation cases Displaying attestors of location pending attestation cases Approving and denying location attestation cases Sending reminders about location pending attestation cases

Displaying location risk indexes Location history

Displaying location history Displaying the status overview of locations Comparing statuses of locations

Displaying role memberships of location members Copying/splitting locations Comparing and merging locations Displaying location statistics

System entitlements

Displaying all system entitlements Displaying system entitlement overviews Displaying and editing system entitlements main data Deleting Active Directory groups System entitlement memberships

Displaying system entitlement memberships Assigning identity system entitlements Removing system entitlements from identities

System entitlements' child groups

Displaying system entitlements' child groups Assigning child groups to system entitlements Removing system entitlements' child groups

System entitlement attestations

Displaying system entitlement attestation cases Displaying attestors of system entitlement pending attestation cases Approving and denying system entitlement attestation cases Sending reminders about system entitlement pending attestation cases System entitlements' attestors

Displaying system entitlement attestors Specifying attestors of system entitlements

System entitlement product owners

Displaying product owners of system entitlements Specifying product owners for system entitlements

System entitlement history

Displaying system entitlement history Displaying the status overview of system entitlements Comparing statuses of system entitlements

Displaying role memberships of system entitlement members

Managing system roles

Displaying all system roles Displaying system role overviews Displaying and editing system role main data System role memberships

Displaying system role memberships Assigning identities to system roles Removing identities from my system roles

System role entitlements

Displaying system role entitlements Adding system role entitlements Deleting system role entitlements

Compliance: System roles

Displaying system role rule violations Displaying system role policy violations Displaying rule violations of system role members Displaying risk indexes and entitlements of system role members

System role attestations

Displaying system role attestation cases Displaying attestors of system role pending attestation cases Approving and denying system role attestation cases Sending reminders about system role pending attestation cases

Displaying system role risk indexes System role history

Displaying system role history Displaying the status overview of system roles Comparing statuses of system roles

Displaying role memberships of system role members

Managing assignment resources

Displaying all assignment resources Displaying assignment resource overviews Displaying and editing assignment resource main data Assignment resource attestations

Displaying assignment resource attestation cases Displaying attestors of assignment resource pending attestation cases Approving and denying assignment resource attestation cases Sending reminders about assignment resource pending attestation cases

My responsibilities

Specifying keywords for requestable products Managing my departments

Displaying my departments Restoring my deleted departments Displaying my department overviews Displaying and editing my department main data My department's memberships

Displaying memberships in my departments Assigning identities to my departments Removing identities from my departments

My department entitlements

Displaying my department entitlements Adding my department entitlements Deleting my department entitlements

Compliance: My departments

Displaying my departments' rule violations Displaying my department policy violations Displaying rule violations of my department members Displaying risk indexes and entitlements of my department members

My departments' attestations

Displaying my department attestation cases Displaying attestors of my department pending attestation cases Approving and denying my department attestation cases Sending reminders about my department pending attestation cases

Displaying my department risk indexes My departments' history

Displaying my department history Displaying the status overview of my departments Comparing statuses of my departments

Displaying role memberships of my department members Copying/splitting my departments Comparing and merging my departments Displaying my department statistics

Managing my application roles

Displaying my application roles Displaying my application roles' overviews Creating your own application roles Displaying and editing my application roles' main data My application roles' memberships

Displaying memberships in my application roles Assigning identities to my application roles Removing identities from my application roles

My application roles' reports

Displaying my application roles' reports

Compliance: My application roles

Displaying my application roles' policy violations Displaying rule violations of my application roles' members Displaying risk indexes and entitlements of my application roles' members

My application roles' attestations

Displaying my application roles' pending attestation cases Displaying attestors of my application roles' pending attestation cases Approving and denying my application roles' attestation cases Sending reminders about my application roles' pending attestation cases

My application roles' history

Displaying my application roles' history Displaying the status overview of my application roles Comparing statuses of my application roles

Displaying role memberships of my application roles' members

Managing my devices

Displaying my devices Adding your own devices Displaying my devices' overviews Displaying and editing my devices' main data My devices' attestations

Displaying my devices' attestation cases Displaying attestors of my devices' pending attestation cases Approving and denying my devices' attestation cases Sending reminders about my devices' pending attestation cases

Managing my business roles

Displaying my business roles Creating your own business roles Restoring deleted my business roles Displaying my business roles' overviews Displaying and editing my business roles' main data My business roles' memberships

Displaying my business roles' memberships Assigning identities to my business roles Removing identities from my business roles

My business roles' entitlements

Displaying my business roles' entitlements Adding my business roles' entitlements Deleting my business roles' entitlements

Compliance: My business roles

Displaying my business roles' rule violations Displaying my business roles' policy violations Displaying rule violations of my business roles' members Displaying risk indexes and entitlements of my business roles' members

My business roles' attestations

Displaying my business roles' attestation cases Displaying attestors of my business roles' pending attestation cases Approving and denying my business roles' attestation cases Sending reminders about my business roles' pending attestation cases

Displaying my business roles' risk indexes My business roles' history

Displaying my business roles' history Displaying the status overview of my business roles Comparing statuses of my business roles Roll back my business roles to historical state

Displaying role memberships of my business roles' members Copying/splitting my business roles Comparing and merging my business roles

Managing my identities

Assigning other managers to my identities Creating passcodes for my identities Displaying my identities Displaying and editing my identities' main data Adding your own identities Displaying my identities' rule violations Displaying my identities' overviews Creating reports about my identities Displaying my identity requests My identities' entitlements

Displaying my identities' entitlements Deleting my identities' entitlements

My identities' delegations

Deleting my identities' delegations Adding delegations for my identities Canceling my identities' delegations Deleting my identities' delegations

My identities' attestations

Displaying attestation cases of my identities Displaying attestors of my identities' pending attestation cases Approving and denying my identities' attestation cases Sending reminders about my identities' pending attestation cases

Displaying my identities' risk indexes My identities' history

Displaying my identity history Displaying the status overview of my identities Comparing statuses of my identities

Managing my cost centers

Displaying my cost centers Restoring my deleted cost centers Displaying my cost center overviews Displaying and editing my cost center main data My cost center memberships

Displaying memberships in my cost centers Assigning my identities to cost centers Removing identities from my cost centers

My cost center entitlements

Displaying my cost center entitlements Adding my cost center entitlements Deleting my cost center entitlements

My cost centers' attestations

Displaying my cost center attestation cases Displaying attestors of my cost center pending attestation cases Approving and denying my cost center attestation cases Sending reminders about my cost centers' pending attestation cases

Compliance: My cost centers

Displaying my cost center rule violations Displaying my cost center policy violations Displaying rule violations of my cost center members Displaying risk indexes and entitlements of my cost center members

Displaying my cost center risk indexes My cost center history

Displaying my cost center history Displaying the status overview of my cost centers Comparing statuses of my cost centers

Displaying role memberships of my cost center members Copying/splitting my cost centers Comparing and merging my cost centers Displaying my cost center statistics

Managing my multi-request resources

Displaying my multi-request resources Displaying my multi-request resources' overviews Displaying and editing my multi-request resources' main data My multi-request resources' attestations

Displaying my multi-request resources' attestation cases Displaying attestors of my multi-request resources' pending attestation cases Approving and denying my multi-request resources' attestation cases Sending reminders about my multi-request resources' pending attestation cases

Managing my multi requestable/unsubscribable resources

Displaying my multi requestable/unsubscribable resources Displaying my multi requestable/unsubscribable resources' overviews Displaying and editing my multi requestable/unsubscribable resources' main data My multi requestable/unsubscribable resources' memberships

Displaying my multi requestable/unsubscribable resources' memberships Assigning identities to my multi requestable/unsubscribable resources Removing identities from my multi requestable/unsubscribable resources

My multi requestable/unsubscribable resources' attestations

Displaying my multi requestable/unsubscribable resources' attestation cases Displaying attestors of my multi requestable/unsubscribable resources' pending attestation cases Approving and denying my multi requestable/unsubscribable resources' attestation cases Sending reminders about my multi requestable/unsubscribable resources' pending attestation cases

Managing my resources

Displaying my resources Displaying my resources' overviews Creating your own resources Displaying and editing my resources' main data My resources' memberships

Displaying memberships in my resources Assigning identities to my resources Removing identities from my resources

My resources' attestations

Displaying my resources' attestation cases Displaying attestors of my resources' pending attestation cases Approving and denying my resources' attestation cases Sending reminders about my resources' pending attestation cases

Displaying role memberships of my resources' members

Managing my software applications

Displaying my software applications Adding your own software Displaying my software applications' overviews Displaying and editing my software applications' main data My software applications' memberships

Displaying memberships in my software applications Assigning identities to my software applications Removing identities from my software applications

My software applications' attestations

Displaying my software applications' attestation cases Displaying attestors of my software applications' pending attestation cases Approving and denying my software applications' attestation cases Sending reminders about my software applications' pending attestation cases

Displaying role memberships of my software applications' members

Managing my locations

Displaying my locations Restoring my deleted locations Displaying my locations' overviews Displaying and editing my locations' main data My locations' memberships

Displaying memberships in my locations Assigning identities to my locations Removing identities from my locations

My locations' entitlements

Displaying my locations' entitlements Adding my locations' entitlements Deleting my locations' entitlements

My locations' attestations

Displaying my locations' attestation cases Displaying attestors of my locations' pending attestation cases Approving and denying my locations' attestation cases Sending reminders about my locations' pending attestation cases

Compliance: My locations

Displaying my locations' rule violations Displaying my locations' policy violations Displaying rule violations of my locations' members Displaying risk indexes and entitlements of my locations' members

Displaying my locations' risk indexes My locations' history

Displaying my locations' history Displaying the status overview of my locations Comparing statuses of my locations

Displaying role memberships of my locations' members Copying/splitting my locations Comparing and merging my locations Displaying my locations' statistics

Managing my system entitlements

Displaying my system entitlements Displaying my system entitlements' overviews Displaying and editing my system entitlements' main data Deleting my Active Directory groups My system entitlements' memberships

Displaying memberships in my system entitlements Assigning identities to my system entitlements Removing identities from my system entitlements

My system entitlement's child groups

Display my system entitlements' child groups Assigning child groups to my system entitlements To remove child groups from my system entitlements

My system entitlements' attestations

Displaying my system entitlements' attestation cases Displaying attestors of my system entitlements' pending attestation cases Approving and denying my system entitlements' attestation cases Sending reminders about my system entitlements' pending attestation cases My system entitlements' attestors

Displaying my system entitlements' attestors Specifying attestors for my system entitlements

My system entitlements' product owners

Displaying my system entitlements' product owners Specifying product owners for my system entitlements

My system entitlements' history

Displaying my system entitlements' history Displaying the status my system entitlements' overview Comparing statuses of my system entitlements

Displaying role memberships of my system entitlements' members

Managing my system roles

Displaying my system roles Creating your own system roles Displaying my system roles' overviews Displaying and editing my system roles' main data My system roles' memberships

Displaying memberships in my system roles Assigning identities to my system roles Removing identities from my system roles

My system roles' entitlements

Displaying my system roles' entitlements Adding my system roles' entitlements Deleting my system roles' entitlements

Compliance: My system roles

Displaying my system roles' rule violations Displaying my system roles' policy violations Displaying rule violations of my system roles' members Displaying risk indexes and entitlements of my system roles' members

My system roles' attestations

Displaying my system roles' attestation cases Displaying attestors of my system roles' pending attestation cases Approving and denying my system roles' attestation cases Sending reminders about my system roles' pending attestation cases

Displaying my system roles' risk indexes My system roles' history

Displaying my system roles' history Displaying the status overview of my system roles Comparing statuses of my system roles

Displaying role memberships of my system roles' members

Managing my assignment resources

Displaying my assignment resources Displaying my assignment resource overviews Displaying and editing my assignment resource main data My assignment resources' attestations

Displaying my assignment resource pending attestation cases Displaying attestors of my assignment resource pending attestation cases Approving and denying my assignment resource attestation cases Sending reminders about my assignment resource pending attestation cases

Opening other web applications Managing tickets

Creating tickets Ticket history

Removing attachments

Discovering your statistics on the home page

Viewing statistics Hiding statistics Viewing source data Apply filter

Viewing data Viewing changes for a specific period Limiting the amount of data Displaying object details

What statistics are available?

Displaying high risk objects Compliance Risk Policies Organization IT Shop Attestations Target systems

Appendix: Attestation conditions and approval policies from attestation procedures

Attesting primary departments Attesting primary business roles Attesting primary cost centers Attesting primary locations Attesting secondary departments Attesting secondary cost centers Attesting secondary locations Attesting PAM asset groups Attesting PAM asset accounts Attesting PAM assets Attesting PAM user groups Attesting PAM user accounts Attesting PAM account groups Attesting PAM directory accounts Attesting PAM accesses Attesting departments Application role attestation Business role attestation Attesting system roles Attesting locations Attesting system roles Attesting memberships in system entitlements Attesting memberships in application roles Attestation of memberships in business roles Attesting assignment of memberships in system roles Attesting device owners Attesting system entitlement owners Attesting system entitlement owners (initial) Attesting user accounts Attesting system entitlements Attesting assignment of system entitlement to departments Attesting assignment of system entitlement to business roles Attestation of system entitlement assignments to cost centers Attestation of system entitlement assignments to locations Attesting assignment of system role assignment to departments Attesting assignment of system roles to business roles Cost center system role assignment attestation Attesting assignment of system entitlements to locations Attesting assignments to system roles

Appendix: Page and menu descriptions

Information (menu description)

My Processes (page description)

My requests (menu description) Profile (menu description)

My profile (page description)

Overview – Identity (page description) Contact data (page description) Password questions (page description) Entitlements – Identity (page description)

Help (menu description) Request (menu description)

My requests (page description)

Request (page description)

Requests for identities (page description) Products other identities requested (page description)

Request history (page description) Renewing or unsubscribing (page description)

Request overview ((page description))

Product bundles (page description) My shopping cart (page description)

Saved for Later list (page description) Details (page description)

My actions (page description)

Pending attestations (page description)

Requests overview (page description) Pending requests – Approvals

Approval history (page description) Request inquiries (page description)

Auditing (page description)

Auditing – Requests (page description) Auditing - Approvals (page description)

IT Shop escalation (page description)

Requests overview (page description) IT Shop escalation - Approvals (page description)

Attestation (menu description)

My attestation status (page description) My actions (page description)

Pending attestations (page description)

Pending attestations – Attestation policies (page description)

Pending attestations – Attestation policy (page description) role

Pending attestations: One Identity Manager application roles (page description)

Pending attestations – Application role (page description)

Pending attestations: Departments (page description)

Pending attestations – Department (page description)

Pending attestations: System roles (page description)

Pending attestations – System role (page description)

Pending attestations: Locations (page description)

Pending attestations – Location (page description)

Pending attestations: Business roles (page description)

Pending attestations – Business role (page description)

Pending attestations: PAM assets (page description)

Pending attestations – PAM asset (page description)

Pending attestations: PAM user accounts (page description)

Pending attestations – PAM user account (page description)

Pending attestations: Identities (page description)

Pending attestations – Identity (page description)

Pending attestations: Cost centers (page description)

Pending attestations – Cost center (page description)

Pending attestations: User accounts (page description)

Pending attestations – User account (page description)

Pending attestations: System entitlements (page description)

Pending attestations – System entitlement (page description)

Pending attestations: Resources (page description)

Pending attestations – Resource (page description)

Pending attestations: Assignment resources (page description)

Pending attestations – Assignment resource (page description)

Pending attestation: Multi-request resources (page description)

Pending attestation – Multi-request resource (page description)

Pending attestations: Software (page description)

Pending attestations – Software (page description)

Pending attestations: Multi requestable/unsubscribable resources (page description)

Pending attestations – Multi requestable/unsubscribable resource (page description)

Pending attestations: Devices (page description)

Pending attestations: Device (page description)

Pending attestations – approvals (page description)

Attestation history (page description) Attestation inquiries (page description)

Auditing (page description) Governance administration (page description)

Attestation runs (page description) Managing attestation policy (page description)

Creating new attestation policies (page description) Editing attestation policies (page description)

Attestation escalation approval (page description)

Attestation escalation approval – Attestation policy (page description) Attestation escalation – Approvals (page description)

Compliance (menu description)

My actions (page description)

Pending rule violations (page description)

Exception approvals (page description)

Rule Violation History (page description) Pending policy violations (page description)

Exception approvals (page description)

Policy violations (page description)

Auditing (page description)

Auditing - rule violations (page description) Auditing – Policy violations (page description)

Governance administration (page description)

Risk assessment (page description) Compliance frameworks (page description)

Compliance framework details (page description)

High risk overview (page description) Rule violations (page description)

Rule details (page description)

Policy violations (page description)

Policy details (page description)

Rule analysis (page description)

Rule Analysis – Rule (page description)

Rule violations by user (page description)

Rule violations for an identity (page description)

Responsibilities (menu description)

My responsibilities (page description)

Identities (page description)

Rule violations of directly subordinated identities (page description) Adding a new identity (page description) Identity overview page (page description)

Overview – Identity (page description) Main data – Identity (page description) Requests - Identity ((page description)) Entitlements – Identity (page description) Delegations – Identity (page description) Attestations – Identity (page description) Risk – Identity (page description) History – Identity (page description)

System entitlements (page description)

System entitlement overview page (page description)

Overview – System entitlement (page description) Main data – System entitlement (page description) Memberships – System entitlement (page description) Child groups – System entitlement (page description) Attestation – System entitlement (page description) Attestors – System entitlement (page description) Owners – System entitlement (page description) History – System entitlement (page description) Usage – System entitlement (page description)

Business roles (page description)

Creating new business roles (page description) Business role overview page (page description)

Overview – Business role (page description) Main data – Business role (page description) Memberships – Business role (page description) Entitlements – Business role (page description) Compliance – Business role (page description) Attestation – Business role (page description) Risk – Business role (page description) History – Business role (page description) Usage – Business role (page description) Compliance reports – Business role (page description)

System roles (page description)

New system role (page description) System role overview page (page description)

Overview – System role (page description) Main data – System role (page description) Entitlements – System role (page description) Memberships – System role (page description) Compliance – System role (page description) Attestation – System role (page description) Risk – System role (page description) History – System role (page description) Usage – System role (page description) Compliance reports – system role (page description)

Departments (page description)

Department overview page (page description)

Overview – Department (page description) Main data – Department (page description) Memberships – Department (page description) Entitlements – Department (page description) Compliance – Department (page description) Attestation – Department (page description) Risk – Department (page description) History – Department (page description) Usage – Department (page description) Compliance reports – Department (page description)

Cost centers (page description)

Cost center overview page (page description)

Overview – Cost center (page description) Main data – Cost center (page description) Memberships – Cost center (page description) Entitlements – Cost center (page description) Compliance – Cost center (page description) Attestation – Cost center (page description) Risk – Cost center (page description) History – Cost center (page description) Usage – Cost center (page description) Compliance reports – Cost center (page description)

Locations (page description)

Location overview page (page description)

Overview - Location (page description) Main data - Location (page description) Memberships – Location (page description) Entitlements – Location (page description) Compliance – Location (page description) Attestation – Location (page description) Risk – Location (page description) History – Location (page description) Usage – Location (page description) Compliance reports - Location (page description)

Application roles (page description)

Creating new application roles (see (page description)) Application role overview page (page description)

Overview – Application role (page description) Main data - Application role (page description) Memberships – Application role (page description) Entitlements – Application role (page description) Attestation – Application role (page description) History – Application role (page description) Usage – Application role (page description) Compliance reports – Application role (page description)

Resources (page description)

New resources (page description) Resource overview page (page description)

Overview – Resource (page description) Main data – Resource (page description) Memberships – Resource (page description) Attestation - Resource (page description) Usage – Resource (page description)

Assignment resources (page description)

Assignment resource overview page (page description)

Overview – Assignment resource (page description) Main data – Assignment resource (page description) Attestation - Assignment resource (page description)

Multi-request resources (page description)

Multi-request resource overview page (page description)

Overview – Multi-request resource (page description) Main data – Multi-request resource (page description) Attestation – Multi-request resource (page description)

Software (page description)

New software (page description) Software application overview page (page description)

Overview - Software (page description) Main data - Software (page description) Memberships – Software (page description) Attestation – Software (page description) Usage – Software (page description)

Multi requestable/unsubscribable resources (page description)

Multi requestable/unsubscribable resource overview page (page description)

Overview – Multi requestable/unsubscribable resource (page description) Main data – Multi requestable/unsubscribable resource (page description) Memberships – Multi requestable/unsubscribable resource (page description) Attestation – Multi requestable/unsubscribable resource (page description)

Devices (page description)

Adding new devices (page description) Device overview page (page description)

Overview – Device (page description) Main data – Device (page description) Attestations – Device (page description)

Delegating tasks (page description)

Delegation (page description) Delegation history (page description)

Ownerships (page description)

Assigning owners (page description) Claim ownership (page description)

Auditing (page description)

Auditing – Departments (page description)

Auditing - Roles and permissions: department (page description)

Overview – Department (page description) Main data – Department (page description) Memberships – Department (page description) Entitlements – Department (page description) Attestation – Department (page description) Compliance – Department (page description) Risk – Department (page description) History – Department (page description) Usage – Department (page description)

Auditing – Application roles (page description)

Auditing - Roles and entitlements: application role (page description)

Overview – Application role (page description) Main data - Application role (page description) Memberships – Application role (page description) Entitlements – Application role (page description) Attestation – Application role (page description) Risk – Application role (page description) History – Application role (page description) Usage – Application role (page description)

Auditing – Device (page description)

Auditing - Roles and entitlements: device (page description)

Overview – Device (page description) Main data – Device (page description) Attestations – Device (page description)

Auditing – Business roles (page description)

Auditing - Roles and entitlements: business role (page description)

Overview – Business role (page description) Main data – Business role (page description) Memberships – Business role (page description) Entitlements – Business role (page description) Attestation – Business role (page description) Compliance – Business role (page description) Risk – Business role (page description) History – Business role (page description) Usage – Business role (page description)

Auditing – Identity details (page description)

Auditing – Identity (page description)

Overview – Identity (page description) Main data – Identity (page description) Requests - Identities ((page description)) Approvals – Identity (page description) Entitlements – Identity (page description) Responsibilities - Identity (page description) Attestations – Identity (page description) Rule violations – Identity (page description) Compliance – Identity (page description) Risk – Identity (page description) History – Identity (page description)

Auditing – Cost center (page description)

Auditing - Roles and entitlements: cost center (page description)

Overview – Cost center (page description) Main data – Cost center (page description) Memberships – Cost center (page description) Entitlements – Cost center (page description) Attestation – Cost center (page description) Compliance – Cost center (page description) Risk – Cost center (page description) History – Cost center (page description) Usage – Cost center (page description)

Auditing – Multi-request resources (page description)

Auditing - Roles and entitlements: multi-request resource (page description)

Overview – Multi-request resource (page description) Main data – Multi-request resource (page description) Attestation – Multi-request resource (page description)

Auditing – Multi requestable/unsubscribable resources (page description)

Auditing - Roles and entitlements: multi requestable/unsubscribable resource (page description)

Overview – Multi requestable/unsubscribable resource (page description) Main data – Multi requestable/unsubscribable resource (page description) Memberships – Multi requestable/unsubscribable resource (page description) Attestation – Multi requestable/unsubscribable resource (page description)

Auditing - Resources (page description)

Auditing - Roles and permissions: resource (page description)

Overview – Resource (page description) Main data – Resource (page description) Memberships – Resource (page description) Attestation - Resource (page description) Usage – Resource (page description)

Auditing – Software (page description)

Auditing - Roles and permissions: Software (page description)

Overview - Software (page description) Main data - Software (page description) Memberships – Software (page description) Attestation – Software (page description) Usage – Software (page description)

Auditing – Locations (page description)

Auditing - Roles and permissions: location (page description)

Overview - Location (page description) Main data - Location (page description) Memberships – Location (page description) Entitlements – Location (page description) Auditing– Location (page description) Compliance – Location (page description) Risk – Location (page description) History – Location (page description) Usage – Location (page description)

Auditing – System roles (page description)

Auditing - Roles and permissions: system role (page description)

Overview – System role (page description) Main data – System role (page description) Memberships – System role (page description) Entitlements – System role (page description) Attestation – System role (page description) Compliance – System role (page description) Risk – System role (page description) History – System role (page description) Usage – System role (page description)

Auditing - Assignment resource (page description)

Auditing - Roles and entitlements: assignment resource (page description)

Overview – Assignment resource (page description) Main data – Assignment resource (page description) Attestation - Assignment resource (page description)

Auditing – Active Directory (page description)

Auditing - Roles and permissions: Active Directory group (page description)

Overview – Active Directory group (page description) Main data – Active Directory group (page description) Memberships – Active Directory group (page description) Attestations – Active Directory group (page description) Child groups – Active Directory group (page description) History – Active Directory group (page description) Usage – Active Directory group (page description)

Auditing – Azure Active Directory (page description)

Auditing - Roles and permissions: Azure Active Directory group (page description)

Overview – Azure Active Directory group (page description) Main data – Azure Active Directory group (page description) Memberships – Azure Active Directory group (page description) Attestations – Azure Active Directory group (page description) History – Azure Active Directory group (page description) Usage – Azure Active Directory group (page description)

Auditing – Custom target system group (page description)

Auditing - Roles and entitlements: custom target system group (page description)

Overview – Custom target system group (page description) Main data – Custom target system group (page description) Memberships – Custom target system group (page description) Attestations – Custom target system group (page description) Child groups – Custom target system group (page description) History – Custom target system group (page description) Usage – Custom target system group (page description)

Auditing – Google Workspace (page description)

Auditing - Roles and permissions: Google Workspace group (page description)

Overview – Google Workspace group (page description) Main data – Google Workspace group (page description) Memberships – Google Workspace group (page description) Attestations – Google Workspace group (page description) History – Google Workspace group (page description) Usage – Google Workspace group (page description)

Auditing – Domino (page description)

Auditing - Roles and permissions: Notes group (page description)

Overview – Notes group (page description) Main data – Notes group (page description) Memberships – Notes group (page description) Attestations – Notes group (page description) Child groups – Notes group (page description) History – Notes group (page description) Usage – Notes group (page description)

Auditing – LDAP (page description)

Auditing - Roles and permissions: LDAP group (page description)

Overview – LDAP group (page description) Main data – LDAP group (page description) Memberships – LDAP group (page description) Attestations – LDAP group (page description) Child groups – LDAP group (page description) History – LDAP group (page description) Usage – LDAP group (page description)

Auditing – Oracle E-Business Suite (page description)

Auditing – E-Business Suite group (page description)

Overview – E-Business Suite group (page description) Main data – E-Business Suite group (page description) Memberships – E-Business Suite group (page description) Attestations – E-Business Suite group (page description) History – E-Business Suite group (page description) Usage – E-Business Suite group (page description)

Auditing – Privileged Account Management (page description)

Auditing - Roles and permissions: PAM group (page description)

Overview – PAM group (page description) Main data – PAM group (page description) Memberships – PAM group (page description) Attestations – PAM group (page description) History – PAM group (page description) Usage – PAM group (page description)

Auditing – SAP R/3 (page description)

Auditing - Roles and permissions: SAP group (page description)

Overview – SAP group (page description) Main data – SAP group (page description) Memberships – SAP group (page description) Attestations – SAP group (page description) History – SAP group (page description) Usage – SAP group (page description)

Auditing – Unix (page description)

Auditing - Roles and permissions: Unix group (page description)

Overview – Unix group (page description) Main data – Unix group (page description) Memberships – UNIX group (page description) Attestations – Unix group (page description) History – Unix group (page description) Usage – Unix group (page description)

Governance administration (page description)

Business roles (page description)

Business role (page description)

Overview – Business role (page description) Main data – Business role (page description) Memberships – Business role (page description) Entitlements – Business role (page description) Compliance – Business role (page description) Attestation – Business role (page description) Risk – Business role (page description) History – Business role (page description) Usage – Business role (page description) Compliance reports – Business role (page description)

Identities (page description)

Adding a new identity (page description) Identity (page description)

Overview – Identity (page description) Main data – Identity (page description) Requests - Identities ((page description)) Entitlements – Identity (page description) Delegations – Identity (page description) Attestation – Identity (page description) Risk – Identity (page description) History – Identity (page description)

Multi-request resources (page description)

Multi-request resource (page description)

Overview – Multi-request resource (page description) Main data – Multi-request resource (page description) Attestation – Multi-request resource (page description)

Multi requestable/unsubscribable resources (page description)

Multi requestable/unsubscribable resource (page description)

Overview – Multi requestable/unsubscribable resource (page description) Main data – Multi requestable/unsubscribable resource (page description) Memberships – Multi requestable/unsubscribable resource (page description) Attestation – Multi requestable/unsubscribable resource (page description)

Organization (page description)

Department (page description)

Overview – Department (page description) Main data – Department (page description) Memberships – Department (page description) Entitlements – Department (page description) Compliance – Department (page description) Attestation – Department (page description) Risk – Department (page description) History – Department (page description) Usage – Department (page description) Compliance reports – Department (page description)

Cost center (page description)

Overview – Cost center (page description) Main data – Cost center (page description) Memberships – Cost center (page description) Entitlements – Cost center (page description) Compliance – Cost center (page description) Attestation – Cost center (page description) Risk – Cost center (page description) History – Cost center (page description) Usage – Cost center (page description) Compliance reports – Cost center (page description)

Location (page description)

Overview - Location (page description) Main data - Location (page description) Memberships – Location (page description) Entitlements – Location (page description) Compliance – Location (page description) Attestation – Location (page description) Risk – Location (page description) History – Location (page description) Usage – Location (page description) Compliance reports - Location (page description)

Resources (page description)

Resource (page description)

Overview – Resource (page description) Main data – Resource (page description) Memberships – Resource (page description) Attestation - Resource (page description) Usage – Resource (page description)

System entitlements (page description)

System entitlement (page description)

Overview – System entitlement (page description) Main data – System entitlement (page description) Memberships – System entitlement (page description) Child groups – System entitlement (page description) Attestation – System entitlement (page description) Attestors – System entitlement (page description) Owners – System entitlement (page description) History – System entitlement (page description) Usage – System entitlement (page description)

System roles (page description)

System role (page description)

Overview – System role (page description) Main data – System role (page description) Memberships – System role (page description) Entitlements – System role (page description) Compliance – System role (page description) Attestation – System role (page description) Risk – System role (page description) History – System role (page description) Usage – System role (page description) Compliance reports – system role (page description)

Assignment resources (page description)

Assignment resource (page description)

Overview – Assignment resource (page description) Main data – Assignment resource (page description) Attestation - Assignment resource (page description)

Tickets (menu description)

New ticket (page description) Ticket history (page description)

Accepting terms of use for products requested for you

If a product has been requested for you by another identity that requires confirmation of the terms of use, your approval is required for that request.

To confirm terms of use of a request if you are the recipient

In the menu bar, click Request > My Actions.
On the My Actions page, click Pending Requests.
On the Pending Requests page, click the request in the list that requires confirmation of the terms of use.
In the details pane, click Show details.
Read the terms of use carefully and select the I have read and understood the terms of use check box.
Click Accept.

Related topics

Adding more products to pending requests

You can add more products to requests.

To add more products to a request

In the menu bar, click Request > My Actions.
On the My Actions page, click Pending Requests.
On the Pending Requests page, click the request in the list that you want to add products to.
In the details pane, click More > Show entire request.
On the Request overview page, click Add items to this request.
On the Request page, add the product you want to the shopping cart, edit the products in the shopping cart and send the request.

Related topics

Canceling pending requests

As approver, you can cancel a request. This cancels the request and the requested product is not assigned to the recipient but it can be requested again.

TIP: To find out how to cancel requests for yourself or for identities that you manage, see Canceling requests.

To cancel a pending request

In the menu bar, click Request > My Actions.
On the My Actions page, click Pending Requests.
On the Pending requests page, mark the request in the list that you want to cancel.
In the details pane, click Withdraw request.
In the Withdraw request dialog, enter a reason for the cancellation.
Click OK.

Related topics

Managing inquiries about pending requests

To gather information about pending requests, you can send inquiries about them to any identity.

Once you have sent an inquiry about a request, the request is reserved for you (Hold status). As long as the request is reserved for you, only you or the chief approval team can make an approval decision about the request. You can withdraw the inquiry at any time. You can cancel the reservation at any time so that another approver can make an approval decision about the request.

Related topics

Detailed information about this topic

Sending inquiries about pending requests

Recalling inquiries about pending requests

Canceling reservations of pending requests

Displaying answers to inquiries about pending requests

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